Client Success Partner

3 days ago

Sydney, Australia Gartner Full time

**Description**:
**About the role**:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

**What you will do**:

- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics

**What you will need**:

- 2+ years relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred

**What you will get**:

- Competitive salary, generous paid time off policy, charity match program, Health Insurance, Employee Stock Purchase Plan, Employee Assistance Program (EAP), Tuition Reimbursement Program and more
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities

LI-MA2

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:64598

  • Client Success Partner

    3 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Client Success Partner

    2 weeks ago

    North Sydney Council, Australia Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Client Success Partner

    6 days ago

    North Sydney Council, Australia Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the...

  • Sr Client Success Partner

    6 days ago

    Sydney, New South Wales, Australia Gartner Full time

    The Client Services team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner/Evanta conference business.This is a critical role that drives client retention and builds a strong foundation for growth.Responsibilities Serve as primary point of contact...

  • Client Success Partner

    3 weeks ago

    Sydney, Australia Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! The nature, scope and tasks of this position In taking ownership of Client satisfaction and proactively identifying opportunities to optimize, retain and upsell business, responsibilities include: a. Structure and implement long term contract/agreements with Clients to...

  • Sr Client Success Partner

    2 weeks ago

    North Sydney Council, Australia Gartner Full time

    The Client Services team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner/Evanta conference business.This is a critical role that drives client retention and builds a strong foundation for growth.Responsibilities Serve as primary point of contact...

  • Sr Client Success Partner

    2 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    The Client Services team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner/Evanta conference business.This is a critical role that drives client retention and builds a strong foundation for growth. Responsibilities Serve as primary point of contact...

  • Client Success Manager

    2 days ago

    Sydney, Australia ADAPT Ventures Full time

    **About this Role**: This role exists to guide Strategic Partner journeys and nurture marketing and sales relationships across all Edge events to enable client success and uncover further opportunities. Strategic Partners are individually walked through a holistic view of the event and how to use the tools and information available to them so they can best...

  • Client Partner

    4 days ago

    Sydney, Australia Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Client Success Director

    2 days ago

    Sydney, New South Wales, Australia Ezypay Full time

    Job Summary:The Client Success Director at Ezypay will be responsible for leading the development and maintenance of key partnerships that drive revenue growth. This involves creating and executing success plans, negotiating agreements, and providing insights to support business objectives.Key Responsibilities:Designing and implementing success plans to...

  • Client Partner

    6 days ago

    Sydney, Australia Adobe Full time

    locations- Sydney- time type- Full time- posted on- Posted Today- job requisition id- R128271- Our Company - Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering...

  • Client Partner

    3 days ago

    Sydney, Australia IT Services Provider Full time

    **Job Title: Client Partner - Insurance & Superannuation Sector** **Location**: Melbourne/Sydney, Australia **Mode of Work**: Hybrid 3 days a week from Office & 2 Days from Home **Reporting Structure**: Country Manager, ANZ **Job Overview**: As a Client Partner specializing in the Insurance and superannuation sector, you will play a pivotal role in...

  • Client Success Associate

    1 day ago

    Sydney, New South Wales, Australia SevenRooms Full time

    Job SummaryWe're seeking a highly motivated Client Success Associate to join our team at SevenRooms!In this role, you'll be responsible for developing and executing account strategies to drive renewals, upsells, cross-sells, and expansion opportunities within existing accounts, meeting or exceeding sales quotas.Our ideal candidate will have a proven track...

  • Client Success Strategist

    2 days ago

    Sydney, New South Wales, Australia Endava Full time

    Job DescriptionThe Client Portfolio Lead is responsible for driving growth within a chosen industry vertical or cluster. Reporting directly to the APAC Managing Director, this role requires strategic leadership and vision to meet personal and regional targets.Key responsibilities include:Leading the Client Partner team in their region to meet personal and...

  • Director of Client Success

    1 day ago

    Sydney, New South Wales, Australia Stopgap Limited Full time

    Director of Client SuccessWe are seeking a seasoned marketing professional to join our team as a Director of Client Success and lead the management of an ambitious team of Account Managers on a key financial services brand.The ideal candidate will have a strong track record in developing and implementing multi-channel campaigns, with a focus on digital,...

  • Client Partner

    1 day ago

    Sydney, New South Wales, Australia Endava Full time

    Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive...

  • Client Success Manager

    3 days ago

    Sydney, Australia SI-ANZ Full time

    We are expanding! We are delighted to now be extending our services to Australian and New Zealand clients as Study International ANZ Pty Ltd. To support this growth we are creating permanent new positions which will be critical to the success of our ANZ operations. **Position Purpose** Our Client Success Manager will play a key role in developing a...

  • Client Success Liaison

    6 days ago

    Sydney, New South Wales, Australia Gartner Full time

    About the Role:The Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value far exceeding their investment. Associates understand and surface clients' business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions.Key Responsibilities:Build and manage...

  • Client Success Manager

    3 days ago

    Sydney, New South Wales, Australia ADAPT Full time

    Client Success Manager - Research & AdvisoryWorking with over 3000 A/NZ C-level executives annually, ADAPT has cemented itself as a market leading Research, Advisory & Multi-Channel Events company in Australia.Our vision is to make Australia & NZ more commercially competitive, differentiated, and productive on the global stage. We do this by working closely...

  • Client Partner

    5 days ago

    Sydney, Australia Mindshare Full time

    **About Mindshare Australia**: At Mindshare we believe in **Energy**,** Empathy **and **Impact**! These core values are the foundation of our culture and extend to every aspect of our operation. We are a part of the GroupM family, which is the largest media investment management company in Australia. Across Mindshare we offer the opportunity to work with...