Restaurant Venue Manager

2 days ago

Hawthorn, Victoria, Australia Osteria 20 Full time $75,000 - $85,000 per year

A fantastic opportunity for an experienced person to take the lead of our modern European/Italian eatery in the heart of Glenferrie Road Hawthorn. We are seeking someone who was born for the hospitality industry with an authentic and personable service style to manage and be proud to work towards making our restaurant the premier eatery in Glenferrrie Road.

What We're Looking For

We're looking for someone with at least 4 years' experience in a supervisory or management role within a busy pub, restaurant, or bar environment. You'll bring proven shift leadership, team development, and operational know-how, and be ready to step up into a senior management pathway.

We're after someone who is:

  • Approachable, welcoming, and positive. Someone guests and staff alike gravitate toward.
  • Hands-on and motivated, leading by example and keeping calm in the busiest moments.
  • Experienced in both elevated dining and fast-paced bar service, with cocktail and wine knowledge to back it up.
  • Confident in managing a team, training staff, and delivering consistently great service.
  • Ambitious and eager to learn, with a genuine love for food, wine, and creating memorable guest experiences.
  • Strong written and verbal communication skills.
  • Knowledge across OpenTable and Bepoz an advantage.

What You'll Be Doing

This is a senior role with variety and responsibility. You'll be:

  • Running daily operations, from floor to bar to cellar, with a focus on service standards, safety, and compliance.
  • Rostering and managing of the FOH staff.
  • Leading and motivating the team, coaching them to deliver genuine and generous hospitality.
  • Driving customer and community engagement, from locals' nights to function execution and social media.
  • Managing stock, financial controls, and cash-ups with precision.
  • Overseeing health and safety and ensuring our venue always operates to the highest standard.
  • Having the opportunity to contribute to business development and shape product offerings across the venue.

Who This Role Suits

This role is made for someone who thrives in venues that are both busy and beloved, places that set the standard with quality food and drink, consistent service, and a strong following. If you've worked in pubs, restaurants, or bars known for their energy, popularity, and attention to detail, you'll recognise the pace and expectations we're talking about. Most importantly, you'll care about people, about creating memorable guest experiences and fostering a team culture that feels supportive, fair, and energised.

What We Offer

  • A salary of $75–85k (depending on experience) + super.
  • Consistent full-time weekly roster with Tuesday–Sunday availability.
  • Opportunities to input into business development and product offerings, making your mark on Osteria 20.
  • Staff meals, discounts across venues, and the chance to be part of a positive and supportive leadership culture.

We look forward to receiving your application APPLY NOW

Job Type: Full-time

Pay: Up to $85,000.00 per year

Work Location: In person

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