Venue Manager

2 weeks ago

Hawthorn, Australia Osteria 20 Full time

About Us:
Welcome to Osteria 20, a vibrant and modern Italian restaurant known for our authentic cuisine, welcoming atmosphere, and exceptional service. With seating for 150 guests and a private function room for events, we are a high-volume venue that delivers both casual dining and memorable celebrations. We’re looking for an experienced and energetic Restaurant Manager to lead our front-of-house team and ensure smooth, efficient operations day in and day out.

Key Responsibilities:

- Manage daily operations across dining, bar, and function spaces
- Lead and inspire a team of waitstaff, hosts, and supervisors to deliver top-tier service
- Coordinate with the kitchen and events team to ensure seamless service during busy periods and private functions
- Handle rostering, staff training, and performance management
- Monitor inventory, control costs, and liaise with suppliers
- Track financial performance and assist with budgeting and reporting
- Maintain high standards in customer service, cleanliness, and compliance with health and safety regulations
- Act as the face of the restaurant during peak times, handling customer inquiries and resolving issues professionally

Qualifications:

- Minimum 3 years’ experience in a similar managerial role within a high-volume restaurant
- Strong leadership skills with a hands-on, customer-first approach
- Excellent communication, organizational, and problem-solving abilities
- Confident managing private functions and coordinating large bookings
- Experience with POS systems, staff scheduling tools, and basic financial reporting
- Flexibility to work nights, weekends, and holidays
- RSA and Food Safety Supervisor certifications preferred

What We Offer:

- Competitive salary with bonus opportunities
- A dynamic, team-oriented environment
- Opportunities to grow with the business
- Staff meals and dining discounts
- Involvement in exciting events and function planning
- Paid leave and superannuation

How to Apply:
Join us at [Restaurant Name] and be part of a passionate team bringing the best of modern Italian dining to our community.

Pay: From $85,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Day shift
- Evening shift
- Night shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Performance bonus
- Tips

Work Authorisation:

- Australia (required)

Work Location: In person

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