Control Room Operator

Brief Description
About Securecorp
At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver top-notch security, cleaning, electronics, and monitoring services nationwide across various sectors, including retail, major events, corporate sites, aviation, and more. Our commitment to reliability, integrity, and results drives our mission, and we are dedicated to providing stability, growth, and development opportunities for all our valued employees.

About The Opportunity
Securecorp is excited to announce a great opportunity for Control Room Operators to join our team of professionals on a
Full-Time basis.
In this role, you will ensure the delivery of security and safety to the assigned site, it's tenants and/or visitors by undertaking control room duties and incident management.

In addition, you will be monitoring surveillance footage, compiling reports and coordinating an effective security presence, complimented by exemplary customer service to ensure compliance with site requirements.

Location:
Swinburne (Hawthorn)

The successful applicant will be responsible for but not limited to:

• Monitor, operate and review CCTV system.
• Communicate and liaise with emergency services and associated internal and external stakeholders.
• Maintaining and writing accurate security incident reports, data logs, emergency response activities and visitor logs.
• Critically assess and respond to situations of risk adeptly and in line with standard operating procedures.
• Operate a two way radio communication network for security personal and manage the deployment of security personnel.
• Access control to personnel, employees and visitors.
• Take part in ongoing training programs and exercises.

Key Selection Criteria
We're looking for candidates who:

• Hold a current Security Licence with a Control Room endorsement.
• Working with Children's Check - Employee
• Have strong administrative skills, computer competency and excellent email etiquette.
• Demonstrated ability to work within a fast-paced team environment and experience with Fire-Panels.
• Knowledge across any of the following or similar software: Gallagher, Avigilon, Genetec, Ascom, and Passagepoint.
• Current First Aid and CPR Certification.
• Valid Driver's licence with transport.
• Can work collaboratively in a team or independently.

Flexibility to work rotating shifts, including nights and weekends, is essential.

Employee Benefits

• Recognition and Rewards: Celebrate your achievements with our employee rewards and commendations.
• Career Growth: Take advantage of opportunities for career progression and professional development.
• Wellbeing Support: Access our Employee Assistance Program and wellbeing platform, featuring free health checks and exclusive discounts at major retailers, restaurants, fitness centres, and more (like Apple, Fitness First, Hello Fresh, Google Store, ).
• Skill Development: Enhance your skills and knowledge through our online professional and personal programs.

Are you seeking a fulfilling, long-term career dedicated to safeguarding our communities. At Securecorp, we invite you to join our diverse team and be part of something meaningful. We prioritise Diversity, Equity, and Inclusion, believing in a workplace that reflects the richness of varied backgrounds and cultures. We welcome applications from First Nations peoples, women, individuals of all ages and LGBTQIA+ communities.
Even if you don't meet all the criteria, we encourage you to apply—your unique perspective is valued. Join us in building a more inclusive future
*Securecorp Protective Services PTY LTD

Private Security Business Licence S*