Customer Service Officer

5 days ago


Smithfield, South Australia SummitCare Full time

About Us

SummitCare is a leading provider of aged care services in Sydney and Newcastle, with a strong commitment to delivering high-quality care and support to our residents.

We are seeking an experienced Customer Service Officer to join our team at our residential facility in Smithfield. As a key member of our care team, you will be responsible for providing exceptional customer service to our residents, their families, and other stakeholders.

About the Role

The successful candidate will have:

  • A Certificate III in Hospitality or Commercial Cookery, or equivalent qualification;
  • Excellent customer service and communication skills;
  • Knowledge of Food Safety standards and current HACCP guidelines;
  • Experience in a wide range of cooking, diet, and nutritional requirements;
  • Ability to work in a fast-paced environment as part of a close-knit team.

Benefits

We offer a competitive salary package, including a base salary of $65,000 per annum, plus superannuation and other benefits. You will also have access to ongoing training and development opportunities, as well as a supportive and collaborative work environment.

Location

This role is based at our residential facility in Smithfield, Sydney. The successful candidate will be required to work flexible hours, including weekends and public holidays.



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