Front Desk Ambassador

2 days ago


Melbourne, Victoria, Australia IHG Hotels & Resorts Full time
About the Role

This is an exciting opportunity to join IHG Hotels & Resorts as a Guest Service Agent. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable.

With a focus on providing warm and welcoming service, you will be the first point of contact for guests and will be expected to handle all aspects of their stay, from check-in to check-out.

You will work closely with the hotel management team to ensure that all guest requests are met, and you will have access to a range of tools and technologies to support your role.

About You

We are looking for someone who is passionate about delivering exceptional customer service and has a strong commitment to hospitality. You will have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.

A minimum of one year's experience in a front desk or guest service role is essential, and you will need to be fluent in English. You will also need to be able to work a variety of shifts, including nights, weekends and public holidays.

In return, we offer a competitive salary of $60,000 per annum, plus superannuation and other benefits. If you are passionate about delivering exceptional guest experiences and want to work for a leading hotel company, please apply now


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