Front Office Ambassador

2 days ago


Melbourne, Victoria, Australia Ovolo Group Full time

Are you passionate about delivering exceptional customer experiences and building lasting impressions? We are seeking a Front Office Ambassador to join our dynamic team at Ovolo Group.

We offer an exciting opportunity to shine in a brilliant team environment, bringing your personality and sense of fun to work with the most amazing team in Australia, Hong Kong, and Indonesia.

As a Front Office Ambassador, you will be the first point of contact for our guests, greeting them as they enter the hotel and ensuring a seamless check-in and check-out process. You will also promote the hotel and all it has to offer, making suggestions to guests from your knowledge of the area.

You will attend to guest enquiries in person or via phone, email, and website, supporting the Front Office management team in ensuring a smooth running of hotel operations.

About You

We want someone with a strong passion for customer service and ensuring ultimate customer satisfaction. Previous front office experience is ideal, but if you have the right bubbly personality, we want to hear from you.

The Role Offers

  • A competitive salary: $55,000 - $65,000 per annum
  • Opportunities for career growth and professional development
  • Supportive work environment that encourages creativity and entrepreneurship
  • Access to our Wellbeing Programmes and Community Programme

We look forward to welcoming our next Wonder Maker to the team



  • Melbourne, Victoria, Australia Hilton Hotels Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Office Ambassador to join our team at Hilton Melbourne Little Queen Street. The successful candidate will be responsible for delivering exceptional guest experiences and ensuring our guests have a memorable stay with us.Key ResponsibilitiesGuest ServicesWelcome and check-in guests in...

  • Front Desk Ambassador

    4 weeks ago


    Melbourne, Victoria, Australia AccorHotel Full time

    Front Office AmbassadorAs a Front Office Ambassador, you will be the first and last point of contact for our guests, providing a warm and personalized welcome and farewell. You will be responsible for:Key Responsibilities:Offering a warm welcome and farewell to our guestsAttending to guest's requests quickly and efficientlyParking and retrieving guest...


  • Melbourne, Victoria, Australia Marriott Full time

    Position OverviewWe are seeking a dynamic and customer-focused Front Desk Ambassador to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment, providing exceptional guest service, and ensuring seamless hotel operations.About the RoleSalary: $45,000 - $55,000 per annum (dependent on experience)Job Description: As a...

  • Front Desk Ambassador

    4 weeks ago


    Melbourne, Victoria, Australia Accor Full time

    Job Title: Front Desk AmbassadorJob Summary: As a Front Desk Ambassador, you will be the first and last point of contact for our guests, providing a warm and welcoming experience. You will be responsible for attending to guest requests, delivering personalized service, and ensuring the highest level of security for guests' luggage and vehicles.Key...


  • Melbourne, Victoria, Australia Marriott Full time

    We are seeking a highly skilled and experienced Front Desk Ambassador to join our team at The Ritz-Carlton in Melbourne, Australia.About the RoleThis is an exceptional opportunity for someone with strong communication skills and a passion for delivering luxury service to excel in this dynamic role. As a Front Desk Ambassador, you will be responsible for...

  • Front Desk Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Hyatt Full time

    About the Role:We are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Park Hyatt Melbourne. As a key representative of our hotel, you will be responsible for delivering exceptional customer service and ensuring that all guests have a memorable stay with us.

  • Front Desk Ambassador

    2 weeks ago


    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. As a Front Desk Ambassador, you will play a crucial role in achieving this goal by providing top-notch customer service and ensuring a seamless experience for our guests.Salary InformationThe estimated annual salary for this position is...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    Role OverviewWe are seeking a highly skilled Front Office Operations Manager to oversee the daily operations of our iconic beachfront hotel, Mantra Lorne. The successful candidate will have a passion for customer service and be an ambassador for our hotel and Accor at all times.

  • Front Desk Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Lancemore Hotel Group Full time

    About the RoleAs a Front Desk Ambassador at Lancemore Crossley St Hotel, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesPortage of guest luggage to and from suitesAssist reservation enquiries with rates, availability, packages and facilities and services...


  • Melbourne, Victoria, Australia The Standard Hotel Full time

    The Standard HotelWe are seeking a dedicated and skilled Front Office Agent to join our team at The Standard Melbourne.As a key member of our front office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out. You will provide warm welcomes, efficient registration processes, and offer personalized assistance...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    Peppers Docklands, a 5-star boutique hotel in Melbourne's Docklands, is renowned for its cutting-edge architecture and state-of-the-art facilities. With 24-hour reception and concierge services, we set the standard in urban retreats.We're seeking a motivated and vibrant Guest Service Agent to join our Front Office Team. As a key member of our team, you'll be...

  • Front Desk Ambassador

    1 month ago


    Melbourne, Victoria, Australia The Standard Hotel Full time

    The Standard HotelDelivering Exceptional Guest ExperiencesWe are seeking a skilled and friendly individual to join our team as a Front Desk Ambassador. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide exceptional customer service and ensure that all...

  • Front Desk Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Wyndham Destinations Full time

    We are seeking a Front Desk Ambassador to join our team at Wyndham Destinations.Company OverviewAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.We have...

  • Front Desk Ambassador

    4 weeks ago


    Melbourne, Victoria, Australia Hyatt Full time

    About the Role:We are seeking a highly skilled and knowledgeable Front Desk Ambassador to join our team at Park Hyatt Melbourne.As a key member of our front-of-house team, you will be responsible for providing exceptional personalized service to our guests, ensuring their stay with us is nothing short of unforgettable.You will be the face of the hotel,...


  • Melbourne, Victoria, Australia Accor Full time

    Job Title: Guest Service AmbassadorJob Summary: We are seeking an experienced Guest Service Ambassador to join our Front Office team at Sofitel Melbourne On Collins. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...

  • Front Desk Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Hyatt Full time

    About UsAt Hyatt, our purpose is to care for people so they can be their best. We achieve this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt...


  • Melbourne, Victoria, Australia Marriott Full time

    About UsW Melbourne is a luxury hotel located in the heart of the city, offering an unparalleled guest experience. Our multi-award-winning venue is renowned for its bold rooms and suites, five electric bars and restaurants, and over 800 square meters of ultra-modern event space.Why Choose W Melbourne?We offer a competitive salary with annual reviews to...

  • Front Desk Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Hyatt Full time

    At Hyatt, we're passionate about creating unforgettable experiences for our guests. As a Front Desk Ambassador at Grand Hyatt Melbourne, you'll play a vital role in delivering exceptional service and exceeding guest expectations.About the RoleThe successful candidate will join an energetic and dynamic team of ambassadors who are dedicated to providing a...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    At Grupo Mantra, we're committed to delivering exceptional guest experiences.We're seeking a motivated and passionate Customer Service Ambassador to join our Front Office Team.The ideal candidate will be responsible for:Delivering service excellence from check-in to check-out and everywhere in between.Completing various front office tasks, ensuring every day...


  • Melbourne, Victoria, Australia Accor Full time

    About UsWe are a leading 4.5-star comfort hotel in Melbourne, offering an exceptional guest experience.What You Will Be DoingDeliver personalized service and create memorable experiences for our guests every day.Act as a advocate of ALL, Accor's loyalty program, to encourage non-members to join.Maintain accurate guest accounts and handle check-in and...