Front Desk Ambassador
1 month ago
At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. As a Front Desk Ambassador, you will play a crucial role in achieving this goal by providing top-notch customer service and ensuring a seamless experience for our guests.
Salary InformationThe estimated annual salary for this position is approximately $55,000 - $65,000, depending on location and experience.
Job DescriptionAs a Front Desk Ambassador, your primary responsibilities will include:
- Greeting and registering owners and guests
- Providing information on local area attractions
- Completing all department-related paperwork
- Using communication equipment, including telephones, fax machines, and computers
To be successful in this role, you will need:
- Previous experience in a similar hotel position
- A genuine passion for customer service and the local area
- Excellent communication skills with strong interpersonal abilities
- Enthusiasm, self-motivation, and a positive attitude
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a Property Management System (PMS) is an advantage
- The ability to recognize and solve problems in the workplace
- Flexibility to work a varied schedule, including nights, weekends, and public holidays
We offer a range of benefits to support your career growth and well-being, including:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, and New Zealand
- Career development opportunities
Hospitality is at the heart of everything we do at Travel + Leisure Co. We're a company that values excellence, teamwork, and fun. Join us, and you'll have the opportunity to build a career where memories start with you.
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