Administrative Support Officer

4 days ago


Maitland, New South Wales, Australia NSW Health Full time
About the Role

This is a challenging and rewarding role that requires a high level of professionalism, attention to detail, and excellent communication skills. As a Receptionist at NSW Health, you will be the first point of contact for clients, visitors, and staff, providing a warm and welcoming experience.

Key Responsibilities
  • Manage a high volume of phone calls, emails, and in-person inquiries with professionalism and empathy.
  • Maintain organized filing systems, ensuring accurate and confidential records.
  • Support various administrative functions, including coordinating meetings and preparing documents.
  • Balance multiple tasks in a dynamic and often demanding environment, contributing to a smooth and efficient workflow.
People-Centric Focus

This role emphasizes the importance of interpersonal skills, requiring you to build rapport, offer support, and maintain a calm, positive demeanor. Sensitivity and empathy are crucial as you will often engage with individuals experiencing distress or navigating challenging situations.

About NSW Health

NSW Health is a key part of the Hunter New England Local Health District's Mental Health Network. We provide a comprehensive range of mental health care, from community-based services to a 24-bed acute psychiatric unit. Our reach spans a wide area, allowing us to make a substantial impact on mental health.

Essential Skills and Attributes
  • Excellent communication skills.
  • Meticulous attention to detail.
  • Strong customer service orientation.
  • Exceptional organizational abilities.
  • Confidentiality and integrity.
Support and Development

You will receive comprehensive support through a structured orientation, mentorship, and role-specific training to help you succeed in your position. We are committed to your growth, offering continual education and professional development opportunities to enhance your skills and advance your career.



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