Workforce Scheduling Coordinator

3 weeks ago


Hornsby, New South Wales, Australia Australian Unity Full time

Australian Unity is seeking a Workforce Scheduling Coordinator to join our Home Health program. This role involves effective scheduling of care workers who provide in-home services to our customers.

This is a full-time, permanent opportunity based in our Hornsby branch.

Key Responsibilities
  • Create an efficient care worker roster to meet customer service requirements.
  • Plan and forecast workforce planning needs, including roster changes, leave, and absence management.
  • Ensure timely data entry for rostering and payroll administration.
  • Provide professional phone support to customers and care workers.
  • Maintain accurate client and employee records.

The ideal candidate will have experience in rostering and scheduling staff in high-volume work environments or a strong administrative background.

Requirements
  • Professional verbal and written communication skills.
  • Ability to build strong work relationships and gain buy-in.
  • Prioritization and task management skills.
  • Strong time management with initiative to solve issues.
  • Teamwork values and adaptability to change.
  • Competency in Microsoft Suite and online rostering systems.
  • Fully COVID-19 vaccinated.
Why Choose Australian Unity?
  • We offer additional leave entitlements, lifelong learning opportunities, and career development.
  • Staff discounts on insurance, home loans, personal loans, travel, and retail through partners.
  • Fitness Passport access to over 1,500 fitness facilities nationwide.
  • Novated car leasing options through our partner.
  • 14 weeks paid parental leave and Remedy's Bump to Baby program.

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