Scheduling Specialist
2 weeks ago
Earn an estimated $80,000 - $120,000 per year in our dynamic Home Health program.
About the RoleAs a key member of our team, you will be responsible for creating and managing effective schedules for our Care Workers who provide in-home services to our customers.
Key Responsibilities- Create and manage Care Worker rosters to meet customer service requirements.
- Plan, forecast, and manage workforce planning requirements, including roster changes, leave, and absence planning, as well as new employee onboarding.
- Ensure all administrative duties are completed, including timely data entry for rostering and payroll.
- Deliver professional customer phone support to both our customers and care workers.
- Maintain accurate and up-to-date client and employee records.
- Experience with rostering and scheduling staff in a high-volume work environment is ideal but not essential.
- Professional verbal and written communication skills.
- Able to build strong work partnerships and gain buy-in.
- Prioritize and handle competing tasks effectively.
- Strong time management with the ability to take initiative to solve issues.
- Vaults teamwork and tackles change with a positive outlook.
- Competent using MS Microsoft Suite – prior exposure to online rostering systems is a bonus.
- Fully COVID-19 vaccinated with 2 doses (Booster is optional).
Australian Unity is a leading health and wellbeing provider that values its employees. We offer a range of benefits, including additional leave entitlements, lifelong learning opportunities, staff discounts, fitness passport access, and novated car leasing options.
Why Work for Us?- We prioritize our employees' growth and development through training and career advancement opportunities.
- We recognize and reward our employees' contributions through competitive salaries and performance-based bonuses.
- We foster a culture of diversity, equity, and inclusion, ensuring everyone feels valued and supported.
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