Scheduling Specialist

2 weeks ago


Hornsby, New South Wales, Australia Australian Unity Full time
Job Title: Scheduling Specialist

Earn an estimated $80,000 - $120,000 per year in our dynamic Home Health program.

About the Role

As a key member of our team, you will be responsible for creating and managing effective schedules for our Care Workers who provide in-home services to our customers.

Key Responsibilities
  • Create and manage Care Worker rosters to meet customer service requirements.
  • Plan, forecast, and manage workforce planning requirements, including roster changes, leave, and absence planning, as well as new employee onboarding.
  • Ensure all administrative duties are completed, including timely data entry for rostering and payroll.
  • Deliver professional customer phone support to both our customers and care workers.
  • Maintain accurate and up-to-date client and employee records.
Requirements
  • Experience with rostering and scheduling staff in a high-volume work environment is ideal but not essential.
  • Professional verbal and written communication skills.
  • Able to build strong work partnerships and gain buy-in.
  • Prioritize and handle competing tasks effectively.
  • Strong time management with the ability to take initiative to solve issues.
  • Vaults teamwork and tackles change with a positive outlook.
  • Competent using MS Microsoft Suite – prior exposure to online rostering systems is a bonus.
  • Fully COVID-19 vaccinated with 2 doses (Booster is optional).
About Us

Australian Unity is a leading health and wellbeing provider that values its employees. We offer a range of benefits, including additional leave entitlements, lifelong learning opportunities, staff discounts, fitness passport access, and novated car leasing options.

Why Work for Us?
  • We prioritize our employees' growth and development through training and career advancement opportunities.
  • We recognize and reward our employees' contributions through competitive salaries and performance-based bonuses.
  • We foster a culture of diversity, equity, and inclusion, ensuring everyone feels valued and supported.


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