Care Worker Rostering Specialist

3 weeks ago

Hornsby, New South Wales, Australia Australian Unity Full time
Job Summary

Australian Unity is seeking a skilled Care Worker Rostering Specialist to join our team in Hornsby. As a key member of our Home Health program, you will be responsible for creating effective schedules for our care workers who provide in-home services to our customers.

About the Role

This is a full-time permanent opportunity that requires strong administrative skills, attention to detail, and excellent communication abilities. You will work closely with our team to plan, forecast, and manage workforce planning requirements, including roster changes, leave, and absence planning, as well as new employee onboarding.

Key Responsibilities
  • Create and implement effective care worker rosters to meet customer service requirements.
  • Plan, forecast, and manage workforce planning requirements, including roster changes, leave, and absence planning, and new employee onboarding.
  • Ensure all administrative duties are completed, including timely data entry for rostering and payroll.
  • Provide professional customer phone support to both our customers and care workers.
  • Maintain accurate and up-to-date client and employee records.
Requirements
  • Experience in rostering and scheduling staff in a high-volume work environment is ideal, but not essential – we are open to applicants seeking a career change from a strong admin/receptionist support role.
  • Professional verbal and written communication skills.
  • Proven ability to build strong work partnerships and gain buy-in.
  • Able to prioritize and handle competing tasks.
  • Strong time management skills with the ability to take initiative to solve issues.
  • Values teamwork and tackles change with a positive outlook.
  • Competent using Microsoft Suite – prior exposure to online rostering systems is a bonus.
  • Fully COVID-19 vaccinated with 2 doses (booster optional).
Benefits
  • Additional leave entitlements, including community, wellbeing, and deep listening leave.
  • Lifelong learning and career development opportunities, including access to LinkedIn Learning and career opportunities.
  • Staff discounts across insurance, home, and personal loans, as well as travel and retail discounts through partners.
  • Discounted access to over 1,500 fitness facilities through Fitness Passport.
  • Novated car leasing options through a partner.
  • 14 weeks paid parental leave and access to Remedy's Bump to Baby program.

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