Rostering Scheduler
2 weeks ago
Australian Unity is a leading healthcare and financial services organisation that prioritises the well-being of its customers. We offer a range of innovative solutions to support individuals, families, and communities.
Job Title: Rostering CoordinatorLocation: HornsbySalary:$65,000 - $75,000 per annum
About the RoleWe are seeking an experienced Rostering Coordinator to join our Home Health program team. As a key member of our team, you will be responsible for scheduling and managing our Care Workers who provide in-home services to our customers.
This is a full-time permanent opportunity, offering a stable and supportive work environment with opportunities for professional growth and development.
Key Responsibilities- Create effective Care Worker rosters to meet customer service requirements
- Plan, forecast, and manage workforce planning requirements, including roster changes, leave, and absence planning, as well as new employee onboarding
- Ensure all administrative duties are completed, including timely data entry for rostering and payroll
- Deliver professional customer phone support to both customers and care workers
- Maintain accurate and up-to-date client and employee records
- Experience rostering and scheduling staff in a high-volume work environment (ideal) or strong Admin/Receptionist support role experience (acceptable)
- Professional verbal and written communication skills
- Proven ability to build strong work partnerships and gain buy-in
- Able to prioritise and handle competing tasks
- Strong time management with ability to take initiative to solve issues
- Values teamwork and tackles change with a positive outlook
- Competent using MS Microsoft Suite; prior exposure to online rostering systems is beneficial
- Fully COVID-19 vaccinated with 2 doses (booster optional)
- Additonal leave entitlements, including Community, Wellbeing & Deep Listening Leave
- Lifelong learning & career development available, including LinkedIn Learning & career opportunities
- Staff discounts across insurance, home, and personal loans, as well as travel and retail discounts through partners
- Fitness Passport access to over 1,500 fitness facilities across Australia
- Novated car leasing options through partner
- 14 weeks paid parental leave & Remedy's Bump to Baby program access
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