Administration Officer

1 week ago


Australia Food and Wine Full time
About the Role

We are seeking an experienced Administration Officer to join our team at Food and Wine. The successful candidate will provide high-level administrative support to our Economic Development team, ensuring the smooth operation of our business.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to internal and external stakeholders, responding to complex enquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Provide specialized administrative support to the Economic Development team, including coordinating reports, resolutions, and customer service requests.
  • Communication: Develop and maintain effective communication channels with staff, management, and external stakeholders, ensuring seamless collaboration and information sharing.
  • Problem-Solving: Utilize judgment and problem-solving skills to initiate change, improve work arrangements, and assess options for process improvements.
  • Autonomy: Work independently, making decisions and taking ownership of administrative tasks, while maintaining a high level of autonomy and ability to meet competing deadlines.
Requirements
  • Experience: 5+ years of experience in an administration role or equivalent, with a proven track record of delivering high-quality administrative support.
  • Qualifications: Relevant tertiary qualifications at the TAFE Certificate III level or equivalent, with demonstrated competencies in areas such as advanced computer applications, report writing, and customer service.
  • Skills: Highly developed core and functional competencies, including advanced use of computer applications, composing reports, providing customer service, planning work priorities, and coaching staff.
Desirable Qualifications
  • Previous Experience: Previous experience in Tourism and Events Management, with a Class C Drivers' License.


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