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Administrative Support Officer

2 months ago

Australia Whitsunday Regional Council Full time

About the Role:

We are seeking an experienced Administrative Support Officer to join our Residential Aged Care team at Whitsunday Regional Council. The successful candidate will provide administrative support to all programs and services across our site, maintaining financial and client systems, providing high levels of customer service, problem-solving, and showing initiative.

Key Responsibilities:

  • Roster a high number of care and clinical staff
  • Provide a wide range of day-to-day administrative tasks to support the office
  • Undertake data entry in site/service systems, including appointment of new employees, creditor invoices, etc.
  • Coordinate the admissions process by preparing residential care agreements, preparing and coordinating return of resident paperwork, and entering completed resident paperwork into People point
  • Manage financial requirements, including purchase orders, assistance, and conducting client/residential financial assessments, month-end reporting, managing and being accountable for petty cash, daily cash receipting, reconciliation, and bank deposit preparation
  • Assist with recruitment and orientation administrative processes, including creating and maintaining employee data within relevant HR and Payroll systems

About You:

You will be an experienced Administrator, ideally with a background in aged care, with excellent communication skills, both written and verbal. Previous experience in rostering a high number of staff is essential for this role. You are customer service-driven and able to balance frequent customer service duties with your daily administrative processes. You will also have a good working knowledge in word processing and general data entry, coupled with prior experience in maintaining petty cash and accounts receivable duties. A certificate III in Business Administration would be highly regarded.

Our Benefits:

  • Outstanding salary packaging benefits
  • Private Health Insurance Discounts
  • Employee Assistance Program for staff and family members
  • Flexible work arrangement and ongoing support for development

Requirements:

  • Current 2024 Flu Vaccination and COVID Vaccines