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Senior Administration Officer
2 months ago
Mater Health Services is seeking a highly skilled Senior Administration Officer to provide administrative support to the Central Nursing Office. The successful candidate will be responsible for providing exceptional support to the nursing team, ensuring the smooth operation of the office, and maintaining accurate records.
Key Responsibilities- Provide general administrative support to the Central Nursing Office, including managing incoming correspondence, maintaining accurate records, and performing data entry tasks.
- Manage and screen incoming telephone calls and emails, escalating as necessary to ensure timely and effective communication.
- Maintain a high level of discretion and confidentiality, complying with administration and financial policy and procedures.
- Develop and maintain strong relationships with nursing managers, nursing team leaders, and other stakeholders to ensure effective communication and collaboration.
- Assist with onboarding new employees, including providing orientation and training on office procedures and policies.
- Manage and maintain accurate records, including electronic and paper files, and perform data entry tasks as required.
- Perform other administrative tasks as required to support the smooth operation of the office.
- Highly experienced in providing medical administration support, with a solid understanding of the nursing structure.
- High attention to detail and accurate data entry skills.
- Experience using Kronos Payroll System, Trendcare, ShiftMatch, or similar would be highly advantageous.
- Demonstrated ability to multitask and manage conflicting priorities from multiple stakeholders.
- Highly developed time management and organizational skills.
- Strong computer skills, including competence in using Patient Administration systems (or the ability to quickly learn new systems).
- Excellent customer service and interpersonal communication skills.
- The ability to work both autonomously and as part of a team when required.
