Growth Account Strategist

4 days ago

Sydney, New South Wales, Australia Atomi Full time

We're seeking a skilled Growth Account Strategist to join our School Partnerships team in Sydney.

This role involves nurturing and expanding relationships with educational institutions through strategic and commercial initiatives. You will work closely with the Customer Success team to identify and leverage opportunities for growth, ensuring a cohesive approach to achieving Atomi's mission.

The ideal candidate will have proven experience in SaaS sales or tech solution sales, with a demonstrated ability to negotiate beneficial commercial outcomes. They will be familiar with 'land and expand' strategies within a business context and have a strong track record of exceeding performance targets.

About the Role

This is a key member of the School Partnerships team, responsible for enhancing our existing customer base across various Australian states. You will develop and execute strategies to nurture and expand customer relationships, driving revenue growth and ensuring alignment with Atomi's strategic objectives.

    • Nurture and expand customer relationships to drive revenue growth and ensure alignment with Atomi's strategic objectives.
    • Conduct outbound lead generation activities within assigned customers to engage with new contacts/departments and develop them into opportunities.
    • Collaborate with Customer Success Managers to implement sales growth strategies, prospect new opportunities, and manage a pipeline of deals throughout the year to achieve and exceed your sales targets.
    • Partner with Customer Success peers to multithread within existing customers to drive commercial outcomes and secure long-term relationships.
    • Diligently partner with customers and CSMs to understand each school's specific needs, articulate the relevant benefits of our products, and ensure alignment with their goals.
    • Partner with the wider Sales team to understand market growth drivers and develop successful action plans, focusing on expanding the customer base and revenue growth.
    • Analyse and optimise growth opportunities, acting as a knowledgeable resource on classroom dynamics and educational needs.
    • Facilitate the integration of the Atomi platform into school environments, demonstrating its educational benefits and supporting the development of a robust customer pipeline.
    • Champion strong collaboration with other departments, including Sales, Product, and Marketing.
    • Advocate for the Atomi brand, actively promoting and contributing to overall awareness of our presence as the leading product in the market.
    • Build and maintain strong, long-lasting relationships with key school contacts.
    • Prioritise and manage pricing negotiations to successfully close growth/expansion deals.
    • Consistently utilise CRM tools for effective lead management and pipeline forecasting.

About You

To succeed in this role, you will require:

    • Proven experience in SaaS sales or tech solution sales, with a demonstrated ability to negotiate beneficial commercial outcomes.
    • Familiarity with 'land and expand' strategies within a business context.
    • A strong track record of exceeding performance targets.
    • Effective partnership with internal teams to achieve business goals.
    • Excellent communication skills, capable of conveying complex concepts succinctly.
    • A commitment to continuous improvement and a questioning mindset.
    • Experience in the EdTech or education industry is preferred, but not required.
    • Strong relational skills, with the ability to develop trust and credibility with stakeholders.
    • A role model for the sales and customer success teams, promoting a positive company culture and sustainable growth.
    • High level of humility and openness to constructive feedback.

Benefits

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience. You will also enjoy:

    • Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs.
    • Generous leave: Experience unlimited paid leave options as a permanent team member.
    • Location Independence: Work from Sydney, interstate or wherever you find inspiration.
    • Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge.
    • Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self.
    • Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents.
    • Work with the best: We know you want to work alongside the best, so we work hard to hire only the best.
    • Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events.
    • Atomi access: Enjoy free Atomi services for you and your family.
    • Onsite teams: Our Sydney office is ideally located in a central setting with cafes, shops and public transport nearby.

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