Administrative Coordinator for Service Delivery
3 days ago
Company Overview
The VAE Group is a leading commercial HVAC solutions company with a strong presence in Australasia. Established in 1997, the company has grown to become one of the largest players in the industry, employing over 400 staff across 12 office locations in Australia, New Zealand, and Papua New Guinea.
Salary
The estimated annual salary for this role is AU$60,000 - AU$80,000, depending on experience and qualifications.
Job Description
This is an exciting opportunity for an Administrative Coordinator to join our Service Delivery team in Townsville. The successful candidate will be responsible for providing administrative support to the business, including liaising with technical staff, management, and external customers to ensure certainty in the delivery of works.
Key Responsibilities
- Provide administrative support to the business as required
- Undertake specific administrative tasks in liaison with the Service Manager
- Manage technician schedules, site access bookings, and coordinate Pronto timesheets for service technicians
- Generate Service Jobs (Reactive & PM) and Purchase Orders
- Assist with Deployment functions and overflow calls when required
Required Skills and Qualifications
- Administration experience, preferably in a similar role
- Strong written and verbal communication skills
- Excellent customer service skills
- Good negotiation and influencing skills
- Competent project management skills
- Financial competency
- Exceptional time management
Benefits
- Flexible and supportive working environment
- Great team culture, with regular social activities and family-friendly policies
- Strong Safety Focus
- Financial Wellness Programs
- Referral bonus
- Discounted Private Health Insurance
- Training to support personal and professional development
- Employee Assistance Program (EAP)
Culture and Values
The VAE Group is committed to building an inclusive culture that promotes and values diversity. We believe that a diverse and engaging workforce drives innovation and excellence. If you are looking for a workplace that prioritizes inclusion, diversity, equal opportunity, employee career development, and innovation, then we would like to hear from you.
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