Technical Support Specialist
4 days ago
Job Summary:
We are seeking a skilled Senior Technical Officer to join our team. As a key member of our technical staff, you will be responsible for providing technical support, maintaining complex ICT systems, and ensuring the smooth operation of our infrastructure.
Responsibilities:
- Provide technical support domestically and internationally, including travel opportunities
- General technical work and advice, including installation and troubleshooting of end-user compute software and hardware
- Maintenance of physical network and server infrastructure, including understanding of Uninterruptible Power Supply function and installation/maintenance
- Additional duties as required in relation to ICT technical installations and support
- Possess the ability to work under limited supervision individually or in a team environment
- Possess the ability to engage with a variety of stakeholders at all levels
- Demonstrate a strong willingness to learn, showcase sound lateral thinking to investigate and solve undocumented problems
Requirements:
Candidates will require formal qualifications or relevant industry experience in any of the following:
- Complex ICT Systems
- Desktop – capable of install/support of end-user compute software and hardware
- Printers – capable of installation and troubleshooting hardware and software
- UPS – understanding of Uninterruptible Power Supply function and installation/maintenance
- Physical Network and Server infrastructure – base understanding and operability of network and server devices and distribution cabling
About Us:
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
How to Apply:
Please click the "apply" button or contact Simmi to discuss further.
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