Technical Support Specialist

4 days ago


Canberra, ACT, Australia Randstad Full time
Job Title: Senior Technical Officer

Job Summary:
We are seeking a skilled Senior Technical Officer to join our team. As a key member of our technical staff, you will be responsible for providing technical support, maintaining complex ICT systems, and ensuring the smooth operation of our infrastructure.

Responsibilities:

  • Provide technical support domestically and internationally, including travel opportunities
  • General technical work and advice, including installation and troubleshooting of end-user compute software and hardware
  • Maintenance of physical network and server infrastructure, including understanding of Uninterruptible Power Supply function and installation/maintenance
  • Additional duties as required in relation to ICT technical installations and support
  • Possess the ability to work under limited supervision individually or in a team environment
  • Possess the ability to engage with a variety of stakeholders at all levels
  • Demonstrate a strong willingness to learn, showcase sound lateral thinking to investigate and solve undocumented problems


Requirements:

Candidates will require formal qualifications or relevant industry experience in any of the following:



  • Complex ICT Systems
  • Desktop – capable of install/support of end-user compute software and hardware
  • Printers – capable of installation and troubleshooting hardware and software
  • UPS – understanding of Uninterruptible Power Supply function and installation/maintenance
  • Physical Network and Server infrastructure – base understanding and operability of network and server devices and distribution cabling


About Us:

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



How to Apply:

Please click the "apply" button or contact Simmi to discuss further.




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