Technical Support Specialist

3 weeks ago


Canberra, ACT, Australia ignite Full time
Job Title: Technical Support Specialist

Ignite is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

• Provide technical support to clients via phone, email, and ticketing systems
• Troubleshoot and resolve technical issues
• Collaborate with team members to resolve complex technical issues
• Develop and maintain knowledge base articles to assist with troubleshooting

Requirements:

• Excellent communication and problem-solving skills
• Strong technical knowledge of Windows OS and Office 365
• Ability to work in a fast-paced environment
• Strong teamwork and collaboration skills

About Ignite:

Ignite is a leading provider of IT services, and we are committed to delivering high-quality solutions to our clients. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

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