Technical Specialist

3 weeks ago


Canberra, ACT, Australia OpenText Corporation Full time

Unlock Your Potential with OpenText

We are seeking an experienced Senior Technical ITSM specialist to join our team of consultants engaged across various Federal Government implementation projects in Canberra. As a member of our team, you will have the opportunity to partner with leading companies, tackle complex issues, and contribute to projects that shape the future of digital transformation.

About the Role

We are looking for a Senior Technical ITSM specialist with a solid understanding of our customers' businesses and the ability to act as a trusted advisor to help create and maintain effective customer relationships. You will be tasked with providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' needs across our portfolio of Federal Government Clients.

Key Responsibilities

  • Provide technical support and/or leadership in the creation and delivery of technology solutions
  • Act as a trusted advisor to help create and maintain effective customer relationships
  • Have a solid understanding of our customers' businesses
  • Manage Enterprise ITSM tools deployed across Windows and Linux Environments
  • Have a strong experience of ITIL process, knowledge of containerisation technologies (Kubernetes certification an advantage)
  • Experience with application programming languages such as Java Script, Python, PowerShell and SQL Java

About Us

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We offer market-leading salaries, award-winning flexible working conditions, and best-in-class support and benefits.


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