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Event Space Coordinator

2 months ago

South Melbourne, Victoria, Australia CreativeCubes Full time
About The Company

CreativeCubes.Co is a coworking company that transforms buildings into collaborative communities with culture, workspaces and services. Our platform provides a foundation for various industries to build their businesses.

Role Overview

As an Event Client Specialist, you will play a pivotal role in building authentic connections with every guest who enters our doors. Your focus will be on creating a feel-good community, ensuring a seamless experience for our members and staff.

Key Responsibilities
  • Coordinate event space and clients before the day of the event
  • Manage logistics for setup and pack down of the event space
  • Provide emergency venue support on the day of the event
  • Connect and book internal vendors for events and relevant spaces
  • Liaise with and connect external vendors to the appropriate spaces
  • Coordinated landlord requirements with each event requirement
  • Brief and coordinate with HT and T+G for smooth event execution
  • Venue setup and specific event details
  • Pre-event onboarding and post-sale tours
  • Collect feedback from event clients post-event
About The Role

This role requires a customer-focused approach, ability to influence stakeholders, dedicated leadership experience and proven expertise in customer experience or events.

What We're Looking For
  • Able to navigate complex customer requests and communicate effectively
  • An agile mindset with adaptable communication skills
  • Dedicated leadership experience with a customer-focused approach
  • Ability to think differently about client experiences and deliver excellent service
  • Proven experience in customer experience or events roles
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on location and experience. This position also comes with a comprehensive benefits package, including health insurance, retirement plan and paid time off.