Service Experience Specialist

2 weeks ago


Melbourne, Victoria, Australia JLL Full time

We're seeking an experienced Service Experience Specialist to join our team at JLL. In this role, you'll be the face of our company, providing exceptional customer service and creating memorable experiences for our clients and visitors.

You'll be based at The Loft, a cutting-edge commercial space in South Yarra, and will work closely with our operations team to ensure seamless execution of events and day-to-day activities.

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Provide tailored support to clients and visitors, ensuring their needs are met and exceeded
  • Collaborate with the operations team to coordinate events and meetings
  • Maintain accurate records and reports, ensuring timely updates and communication
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve services

With a competitive salary of around $85,000 per annum, this role offers a great opportunity to grow your skills and advance your career in a dynamic and supportive environment.



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