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Regional Operations Director

2 months ago


Sydney, New South Wales, Australia Aurex Group Full time

Job Overview:

Aurex Group, a leading Facilities Management company, is seeking an experienced Regional Manager to oversee and optimize operations across multiple states in NSW. As Regional Operations Director, you will be responsible for ensuring the highest standards of service delivery, maintaining strong client relationships, and fostering a positive work culture.

 

Key Responsibilities:

  • Operational Excellence: Oversee daily operations, ensuring efficiency, quality, and compliance with industry regulations. Implement best practices and continuously improve processes to optimize service delivery.
  • Client Relationships: Cultivate strong partnerships with clients, understanding their needs, and addressing any concerns or inquiries promptly. Regularly engage with clients to evaluate their satisfaction levels and identify opportunities for service improvement.
  • Budget and Resource Management: Develop and manage budgets for soft services operations. Optimize resource allocation, control costs, and explore opportunities for cost-saving initiatives without compromising service quality.
  • Performance Monitoring and Reporting: Implement performance metrics and monitoring systems to track key performance indicators (KPIs). Prepare regular reports on operational performance and present them to senior management.
  • Compliance and Safety: Ensure compliance with all relevant regulations, safety protocols, and industry standards pertaining to soft services operations. Take proactive measures to maintain a safe and healthy work environment for all team members.

 

Requirements:

  • Bachelor's degree in Facilities Management, Business Administration, or a related field preferred.
  • Proven experience in managing soft services operations across multiple states or regions.
  • Strong leadership skills with the ability to motivate and guide a diverse team.
  • Excellent organizational and problem-solving abilities.
  • Knowledge of industry standards, best practices, and emerging trends in soft services.
  • Exceptional communication and interpersonal skills to build and maintain client relationships.
  • Budget management and financial acumen.
  • Familiarity with compliance and safety regulations in the facilities management industry.
  • Ability to travel across states as needed.

 

We offer a competitive salary package including $120,000 per annum based on your qualifications and experience. If you believe this opportunity is right for you, please visit our website www.aurexgroup.com to learn more.