Service Oriented Customer Engagement Specialist

3 weeks ago


Melbourne, Victoria, Australia Michael Page Full time
About the Role

We are seeking a Service Oriented Customer Engagement Specialist to join our team at Michael Page. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

Key Responsibilities
  • Customer Enquiries: Respond to customer calls and emails in a timely and professional manner.
  • Product and Service Information: Provide customers with accurate information about our products and services.
  • Solution-Focused Approach: Ensure customer satisfaction by providing solutions to their queries and concerns.
  • Team Collaboration: Work collaboratively with team members to meet customer service goals and objectives.
  • Adherence to Company Policies: Adhere to company policies and procedures to ensure compliance and quality service delivery.
  • Ongoing Training and Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.
What We Offer


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