Community Engagement Specialist

3 hours ago


Melbourne, Victoria, Australia Michael Page Full time

About the Role

We are seeking an experienced Community Engagement Specialist to join our team at Michael Page. This is a unique opportunity to work in a dynamic and collaborative environment, supporting membership acquisition and retention.

Key Responsibilities

  • Develop and implement strategies to enhance engagement with members through digital tools, data collection, and follow-up procedures.
  • Maintain accurate records of member interactions, including quote preparation and membership transitions.
  • Provide exceptional customer service by handling inquiries related to membership status, benefits, and service offerings.
  • Contribute to team goals by ensuring targets for service delivery, customer engagement, and quality assurance are met.

Requirements

  • Strong communication skills (written and verbal) and attention to detail.
  • Able to handle a fast-paced environment and work cooperatively within a small team.
  • Flexibility and adaptability in a hybrid role.

What We Offer

  • An annual salary of $69,000, inclusive of superannuation.
  • A hybrid work arrangement that balances remote work with collaboration in our Melbourne CBD office.

About Our Client

Our client is a leader in the not-for-profit sector, operating with year-on-year growth and a commitment to excellence. They provide a collaborative and unified team environment with a shared sense of purpose and community.



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