Community Engagement Specialist
3 hours ago
About the Role
We are seeking an experienced Community Engagement Specialist to join our team at Michael Page. This is a unique opportunity to work in a dynamic and collaborative environment, supporting membership acquisition and retention.
Key Responsibilities
- Develop and implement strategies to enhance engagement with members through digital tools, data collection, and follow-up procedures.
- Maintain accurate records of member interactions, including quote preparation and membership transitions.
- Provide exceptional customer service by handling inquiries related to membership status, benefits, and service offerings.
- Contribute to team goals by ensuring targets for service delivery, customer engagement, and quality assurance are met.
Requirements
- Strong communication skills (written and verbal) and attention to detail.
- Able to handle a fast-paced environment and work cooperatively within a small team.
- Flexibility and adaptability in a hybrid role.
What We Offer
- An annual salary of $69,000, inclusive of superannuation.
- A hybrid work arrangement that balances remote work with collaboration in our Melbourne CBD office.
About Our Client
Our client is a leader in the not-for-profit sector, operating with year-on-year growth and a commitment to excellence. They provide a collaborative and unified team environment with a shared sense of purpose and community.
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