Key Account Manager
1 week ago
We are seeking a highly skilled and experienced Pharmacy Account Manager to join our team at Galderma. As a key member of our Consumer Business Unit, you will be responsible for leading and developing our business strategies to establish and exceed profitable relationships with selected State & National Pharmacy Banner Groups.
Key Responsibilities- Develop and Execute Sales Strategies: Develop, plan, and execute integrated sales strategies and promotional programs to drive year-on-year sales and profitable growth within selected Pharmacy Banner Groups.
- Category Leadership: Strive for category leadership both on and off the shelf to maximize results.
- Distribution Management: Close distribution gaps in collaboration with the Galderma Field Team.
- Account Execution: Assist the National Business Manager in implementing key account strategies to drive excellence in account execution.
- Sales Growth: Accelerate distribution and drive profitable sales growth.
- Performance Management: Achieve annual sales growth and trade promotional spend targets for assigned customers.
- Customer Forecasting: Own customer forecasting and propose required investment levels during annual Brand and Account Planning processes.
- Account Trading Terms: Negotiate and establish Account Trading Terms, ensuring compliance.
- Performance Updates: Provide regular performance updates against account KPIs, including scan results and ex-factory tracking.
- Trade Investment: Manage total trade investment in assigned accounts to targeted levels.
- Promotional Effectiveness: Monitor promotional effectiveness, analyse ROI, and adjust plans as needed.
- Customer Presentations: Prepare and deliver customer presentations and reviews.
- Inventory Management: Monitor and correct assigned inventory shortfalls.
- Brand Campaigns: Collaborate with the brand team to implement National Brand campaigns at the account level.
- Cross-Functional Teams: Participate in cross-functional teams for customer and shopper activations and NPD launches.
- Field Team Management: Provide direction and leadership to the 3rd party field team to maximize execution.
- Competitor Intelligence: Stay updated on competitor activities and provide timely updates to the business.
- Product Knowledge: Attain a high level of product technical knowledge and basic understanding of skin conditions and diseases through internal training.
- Promotional Management: Support the NBM in promotional management of Tier 1 banners, including administration and event/campaign coordination.
- Education: Bachelor's degree or equivalent.
- Experience: Key Account Management experience in the FMCG industry.
- Industry Knowledge: Experience in Health & Beauty, and Pharmacy or Grocery channel is desirable.
- Technical Skills: Proficiency in IRI/Aztec and IQVIA databases.
- Soft Skills: Proficient in Negotiation & Influence, Customer/Consumer/HCP Sales Management, 4P/3D/CARS Execution.
- Business Acumen: Knowledge in Business Planning & Monitoring, Building Business/Customer Relationships, Brand and Consumer Promotion Management, Consumer/Customer/HCP Shopper Insights, and Finance.
Galderma is a leading dermatology company dedicated to delivering innovative medical solutions to meet the needs of patients and healthcare professionals worldwide. We are committed to providing a competitive and attractive salary package along with additional benefits such as professional development, employee recognition and rewards, health and wellness benefits, and more.
We value diversity and inclusion, and believe that we deliver better outcomes by reflecting the perspectives of our diverse customer base. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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