Associate Key Account Manager
3 months ago
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
About Us: At Galderma, we're dedicated to excellence and innovation in client management and service. We are currently looking for an experienced Key Account Manager to join our high performing team. If you are passionate about building strong client relationships and driving exceptional service, we want to hear from you
Key Responsibilities:
- Implement and manage Key Account & Client Management plans to enhance client retention and strengthen relationships.
- Deliver high-quality customer service and resolve issues effectively to maintain client satisfaction.
- Engage clients by identifying their business needs, preparing tailored proposals, and providing accurate quotations.
- Contribute to the development and administration of processes and policies related to Key Account & Client Management programs.
- Collaborate on industry-specific relationship management activities and coordinate customer-facing activities.
Skills & Qualifications:
- Ability to manage large and complex projects independently, with mínimal supervision.
- Experience leading process improvement initiatives and designing effective solutions for complex problems.
- Strong interpretative skills for internal and external business issues, with an ability to recommend best practices.
- Demonstrated success in building and maintaining strong, cross-functional relationships with stakeholders.
Experience Level:
- 8 - 12 years of relevant experience.
Education Level:
- Master’s or Bachelor’s Degree, or equivalent experience/qualification.
What We Offer in Return:
- Competitive salary and attractive benefits package.
- Professional development opportunities, including training, education, and career advancement.
- Employee recognition and rewards.
- Comprehensive health and wellness benefits.
- An inclusive environment that values diversity and supports career growth.
Next Steps:
- The next step will involve a virtual or face-to-face discussion with the hiring manager.
- The final step will be a panel interview with the extended team, including a case study presentation.
Join Us: At Galderma, you’ll work with a team that values professionalism, collaboration, and diversity. We believe that a diverse team leads to better outcomes and fosters a supportive and thriving work environment.
Our people make a difference. At Galderma, you’ll work with individuals who are both like and different from you. We value every team member’s unique contribution and are committed to fostering a supportive and inclusive workplace.
Galderma - Where Your Career Thrives
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