Community Care Case Manager

2 weeks ago

Wollongong, New South Wales, Australia Kincare Full time

Position Overview

We are looking for a dedicated Case Manager to become an integral part of our team, focusing on assisting elderly individuals in the community to maintain their independence and dignity within their own residences.

Your main duty will involve overseeing a caseload of elderly clients who are part of Home Care Packages. This includes evaluating their needs, crafting tailored care plans, and managing budgets in line with program standards to ensure that each client's specific needs are addressed. You will also be responsible for onboarding new clients and proactively engaging with existing ones using a person-centred approach. Effective collaboration with our Clinical, Scheduling, and Service Delivery teams will be essential for providing comprehensive care.

This is a permanent full-time position that offers the flexibility to organize your own weekly schedule while working independently from home and within the community. Regular visits to clients in their homes will be required, so being located in or near the relevant regions is preferred.

Candidate Profile

To excel in this role, you should possess:

  • Experience in community-based case management (preferred)
  • Familiarity with Home Care Packages (preferred)
  • A valid driver's license
  • A dependable vehicle with at least Third Party insurance
  • Strong verbal and written communication skills
  • Demonstrated empathy and compassion
  • Excellent problem-solving and critical thinking abilities
  • Strong organizational and time management skills
  • Cultural awareness and the ability to engage with diverse populations
  • Advocacy skills to ensure the needs of clients are met
  • Teamwork skills to collaborate effectively with interdisciplinary teams

About KinCare

Our mission is to empower elderly Australians to live safely in their homes for as long as they desire by providing the necessary care and support. For over three decades, we have prioritized our customers, enabling them to lead the lives they choose.

What distinguishes KinCare is our people. Joining our organization means embarking on a fulfilling journey where you will be continually inspired and challenged. You will work alongside passionate and committed colleagues, forming meaningful connections. Additionally, you will receive the support and training necessary for a rewarding long-term career.

As a family-oriented organization, we emphasize work-life balance, offering flexibility to ensure our team members thrive both personally and professionally.

Note: Prior to starting, all successful candidates must complete a mandatory National Police check, Work Rights check, and provide proof of COVID-19 vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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