Care Advisor

7 days ago

Wollongong, New South Wales, Australia Anglicare Full time
About Us:

Anglicare Sydney is a leading community-based organization in Australia, dedicated to providing compassionate care to individuals in need.

Our vision is to see Jesus Christ honored, lives enriched, and communities strengthened. To achieve this, we are seeking a dedicated and passionate Care Advisor to join our team.

About Anglicare at Home Services:

Anglicare At Home is committed to delivering personalized care to individuals in the community, aligned with our Christian mission. We strive to provide services that are empathetic, dignified, and respectful.

About the Role:

We are seeking an experienced Care Advisor to join our South West Sydney region. As a key member of our team, you will be responsible for ensuring that our clients' needs and preferences are met through effective case management.

This role requires you to visit clients in the South West Sydney region and be based in Minto or Oran Park with flexibility to work from home. You will also be required to travel to Wollongong for team meetings and training.

Key Responsibilities:

  • Client-Centered Care: Provide comprehensive case management, ensuring clients are treated with empathy, dignity, and respect.
  • Service Optimization: Assess and identify client needs, coordinating with internal and external service providers to deliver appropriate services and products.
  • Compliance & Documentation: Ensure all case management activities adhere to organizational policies and legislative requirements.
  • Relationship Management: Foster and maintain positive relationships with teams, health professionals, clients, and stakeholders.
  • Financial Management: Assist clients in managing their care budgets, ensuring accurate documentation of services.
  • Team Leadership: Guide and support team members in understanding and implementing Anglicare's strategy, vision, and policies.

About You:

  • Certificate IV in Aged Care, Community Services, or equivalent.
  • Diploma in Case Management (desirable).
  • Previous experience in Home Care/Community/Aged Care.
  • Intermediate computer skills, including proficiency in MS Office.
  • Current NSW driver's license.

Why Join Us?

  • Opportunities for career progression, professional development, and training.
  • Treehouse benefits and rewards, including discounts and fitness passport.
  • Tax benefits through salary packaging options as a not-for-profit organization.
  • We care about your mental wellbeing, offering free counseling through our Employee Assistance Program.

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