Case Manager

2 months ago

Wollongong, New South Wales, Australia Kincare Full time
About the Role

We are seeking a skilled professional to fill a vital position in our team, supporting elderly individuals in the community to live independently and with dignity in their own homes.

In this role, your primary responsibility will be to manage a caseload of community-based elderly individuals with Home Care Packages. You will assess their needs, develop personalized care plans, and manage budgets in accordance with program guidelines, to ensure each customer's unique requirements are met.

You will be responsible for onboarding new customers and proactively managing existing ones with a person-centered approach. Collaboration with our Clinical, Scheduling, and Service Delivery teams will be crucial to delivering comprehensive care.

This permanent full-time role offers flexibility, allowing you to manage your own schedule each week while working autonomously from home and within the community.

About You

To be successful in this role, you will have:

  • Previous experience in community-based case management (desirable)
  • Experience with Home Care Packages (desirable)
  • A current driver's license
  • A reliable vehicle with minimum Third Party insurance
  • Strong communication skills, both verbal and written
  • Demonstrated empathy and compassion
  • Excellent problem-solving abilities and critical thinking skills
  • Good organizational and time management skills
  • Cultural competence and the ability to work with diverse populations
  • Advocacy skills to ensure clients' needs are met
  • Collaboration and teamwork skills to work effectively with interdisciplinary teams
About KinCare

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years, we've been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What sets us apart is our people. Our team is passionate, committed, and dedicated to delivering exceptional care. You will be surrounded by like-minded professionals who share our vision and values.

We prioritize work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

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