Administrative Support Specialist

4 weeks ago


Ballarat, Victoria, Australia Melba Support Services Full time
About Melba Support Services

Melba Support Services has been a leading provider of services to people with disability for over 50 years. Our mission is to support individuals in achieving their goals and living fulfilling lives, while upholding human rights and promoting independence.

Job Summary

We are seeking an experienced Administrative Support Specialist to provide high-quality administrative assistance to our General Manager – Home and Living Rural & Remote Western. The successful candidate will have a strong background in executive administration, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Provide administrative support to the General Manager, including scheduling meetings, preparing agendas, and taking minutes
  • Collect, collate, and enter monthly reporting data into the NDIS Quality and Safeguard Commission Provider portal
  • Oversee Melba's internal NDIS workflow processes in Rural and Remote Western, ensuring compliance with specified timeframes
  • Maintain and track individual NDIS information, including plan and service agreement expiry dates
  • Provide administrative assistance to all service delivery arms, including initial responses to feedback, complaints, and compliments
Requirements
  • Tertiary qualifications in business administration or a related discipline
  • Comprehensive understanding of executive administration functions
  • Significant experience (minimum 5 years) in providing support to an executive officer, preferably in the disability services sector or other not-for-profit service organisation
  • Demonstrated ability to build collaborative working relationships
Benefits

This role offers a competitive salary of $65,000 – $80,000 per annum, plus not-for-profit salary packaging benefits. You will also have the opportunity to work with a values-oriented organisation that prioritises human rights and promotes independence.



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