Administrative Support Specialist
23 hours ago
Company Overview:
">Melba Support Services is a values-oriented Human Rights Organisation providing services to support individuals with disability to lead everyday lives of their choice.
">Salary:
">A competitive salary ranging from $45,000 - $55,000 per annum, depending on experience, plus benefits and opportunities for career growth.
">Job Description:
">This role involves managing and responding to enquiries related to services offered by Melba Support Services. The successful candidate will provide accurate information, guidance and support to people seeking access to services, ensuring their needs are addressed effectively and empathetically.
">The position requires a 24 hour weekly commitment, working from 8:30 AM to 5 PM on Monday, Tuesday, and Wednesday.
">Key Responsibilities:
">- ">
- Reception and Administration: Ensure a welcoming reception area while managing mail, meeting rooms, clerical tasks, and office supplies.">
- Enquiry Management: Handle inquiries professionally, providing accurate information and directing them to the appropriate departments.">
- Documentation and Reporting: Maintain a confidential database of inquiries and prepare reports on trends and client needs.">
- Collaboration: Collaborate with departments for accurate information, participate in training, and coordinate maintenance efforts.">
Requirements:
">- ">
- Previous experience working in reception, customer service or a similar role.">
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).">
- Strong interpersonal and communication skills.">
- Ability to handle multiple activities and prioritise tasks.">
- High level of organisational skills and attention to detail.">
- A current NDIS Worker Screening and Working with Children Check.">
- The ability and relevant driver's license to perform travel as required.">
- Compliance with OHS&W regulations, legislation, and Policies and Procedures.">
Benefits:
">- ">
- We are a human-rights, values-based, not-for-profit community organisation committed to making a positive impact in our community.">
- Join a supportive and collaborative culture where your contributions make a real difference.">
- Enjoy onsite parking and other benefits.">
- Access to Not-for-Profit Salary Packaging.">
About Us:
">Melba Support Services is an equal opportunity Employer and aims to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.
">We welcome applications from First Nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability.
">We are committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children's wellbeing and safety comes first.
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