Support Services Coordinator

1 day ago


Ballarat, Victoria, Australia Melba Support Services Full time

Are you a team player with excellent communication skills looking to make a difference in the lives of people with disability? Melba Support Services is seeking an Enquiry, Administration and Reception Support professional to join our team in Ballarat.

The estimated annual salary for this role is $45,000-$55,000 AUD based on a 24-hour per week commitment. This position offers opportunities for career growth and development in a supportive and collaborative environment.

Job Description:

Melba Support Services provides services that support individuals with disability to lead everyday lives of their choice. As an Enquiry, Administration and Reception Support professional, you will be responsible for managing and responding to enquiries related to our services. You will provide accurate information, guidance and support to people seeking access to services, ensuring their needs are addressed effectively and empathetically.

Key Responsibilities:
  • Manage mail, meeting rooms, clerical tasks, and office supplies
  • Handle inquiries professionally, providing accurate information and directing them to the appropriate departments
  • Maintain a confidential database of inquiries and prepare reports on trends and client needs
  • Collaborate with departments for accurate information, participate in training, and coordinate maintenance efforts
Requirements:

To be successful in this role, you will need:

  • Previous experience working in reception, customer service or a similar role
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong interpersonal and communication skills
  • Ability to handle multiple activities and prioritise tasks
  • High level of organisational skills and attention to detail
Benefits:

We offer a range of benefits to support your well-being and career growth, including:

  • A competitive salary
  • Opportunities for career advancement
  • A supportive and collaborative work environment
  • Ongoing training and professional development
  • Access to Not-for-Profit Salary Packaging


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