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Administrative Support Specialist

1 month ago


Ballarat, Victoria, Australia Melba Support Services Full time

At Melba Support Services, we are seeking a highly skilled Administrative Support Specialist to join our team in Rural & Remote Western. As a key member of our administration team, you will provide exceptional support to our General Manager and contribute to the success of our organization.

About Us

Melba Support Services is a values-oriented Human Rights Organisation dedicated to providing services that empower individuals with disability to lead everyday lives of their choice. Our mission is to uphold human rights and promote independence, joy, and well-being for all.

About the Role

The successful candidate will provide high-quality administrative support to the General Manager, including scheduling meetings, collecting data, and overseeing workflow processes. You will also be responsible for maintaining accurate records, providing administrative assistance, and collaborating with colleagues to achieve operational and compliance activities.

Responsibilities:

  • Provide administrative support to the General Manager, ensuring seamless execution of tasks and responsibilities.
  • Schedule and minute key operational meetings, promoting accountability and action planning.
  • Collect, collate, and enter monthly reporting data into the NDIS Quality and Safeguard Commission Provider portal.
  • Oversee Melba's internal NDIS workflow processes in Rural and Remote Western, ensuring timely completion and accuracy.
  • Maintain accurate records of individual NDIS information, including plan and service agreement expiry dates.
  • Provide administrative assistance to all service delivery arms, responding to feedback, complaints, and compliments.

Requirements and Qualifications:

  • Tertiary qualifications in business administration or a related field, or equivalent experience.
  • Comprehensive understanding of Executive Administration functions and roles.
  • Minimum 5 years' experience in providing support to an executive officer, preferably in the disability services sector or a not-for-profit organisation.
  • Demonstrated ability to build collaborative working relationships and work effectively in a team environment.

Benefits:

  • A competitive salary on offer: $80,000 - $100,000 per annum, depending on experience.
  • Not-for-Profit Salary Packaging benefits.
  • Flexible working arrangements, including the option to work from home or the office.
  • Ongoing professional development opportunities.

Why Join Us?

As a values-driven organisation, we are committed to upholding human rights and promoting inclusivity. We believe in the importance of collaboration, respect, and empathy in all aspects of our work. If you share these values and are passionate about making a difference in the lives of individuals with disability, we encourage you to apply for this exciting opportunity.