Administrative Lead for Front Desk Operations

1 week ago

Coolum Beach, Queensland, Australia Sports and Spinal Physio Full time

At Sports and Spinal Physio, we are seeking an experienced Office Manager to oversee the day-to-day administrative operations of our physiotherapy centre.

About Us

We have been a leading Allied Health Group in South East QLD for over 30 years. Our focus on quality training, professional development, and creating a positive work environment has enabled us to grow and evolve into one of the most respected groups in the region.

Salary and Benefits

The successful candidate will receive an attractive remuneration package based on experience, with annual performance reviews and quarterly bonuses. Additional benefits include staff discounts to access our range of services, pet leave policy, employer-funded parental leave policy, and group social events.

Job Description

As Office Manager, you will be responsible for overseeing all administrative aspects of the day-to-day running of the centre. This will involve working primarily on the front desk alongside your reception team, as well as collaborating with the Practice Leader to ensure seamless patient care.

Your key responsibilities will include:

  • Greeting patients, answering phone and email enquiries, scheduling bookings, processing payments, and invoicing third-parties
  • Administering clinic stock, updating databases, producing reports, and maintaining a clean and organized workspace
Requirements

To be successful in this role, you will need to possess exceptional organizational, time management, and problem-solving skills. You should be comfortable working in a hands-on role, being the first point of contact for patients on the reception desk. Additionally, you should have experience with medical software (Gensolve preferred) and office/practice management experience in the medical or allied health sector.

About the Role

This is a full-time position, Monday to Friday, with dedicated time away from the front desk to complete managerial tasks, reports, and meetings. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we encourage you to apply.

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