Administrative Director

20 hours ago

Coolum Beach, Queensland, Australia Sports and Spinal Physio Full time

We are seeking a highly skilled and experienced Administrative Director to lead the day-to-day operations of our Mt Gravatt practice. Located in South East QLD, this is an excellent opportunity for someone who wants to make a meaningful contribution to the healthcare sector.

Sports and Spinal Physio has been one of the leading Allied Health Groups in South East QLD for over 30 years. Our team is passionate about delivering quality training and professional development to our staff. We have a culture that prioritizes respect, collaboration, innovation, and showing love.

Our values are fundamental to our success, and we are looking for someone who shares these principles:

  • We believe in respecting all individuals and treating them with dignity.
  • We strive to be memorable and make a positive impact on our patients' lives.
  • We foster a collaborative environment where everyone can grow and develop.
  • We continuously innovate to stay ahead of the curve and deliver exceptional patient care.
  • We show love and kindness to our patients, colleagues, and community.

In return for your expertise and dedication, you can expect:

  • A competitive salary range of $60,000 - $80,000 per annum, based on experience.
  • Ongoing mentoring and development opportunities with our senior management team.
  • Specialized support from our shared services team, including HR, Finance, Marketing, IT, and Systems.
  • Dedicated time to complete managerial reports, rosters, and meetings.
  • Staff discounts to access our entire range of services.
  • Attractive remuneration based on performance with quarterly bonuses.
  • Pet Leave Policy because pets are family.
  • Employer-funded parental leave policy.
  • Group & Team social events.

The successful candidate will oversee all administrative aspects of the practice, working closely with the reception team and practice leader to ensure seamless patient care. Key responsibilities include:

  • Providing leadership and support to the admin team.
  • Overseeing office and administration responsibilities such as greeting patients, answering phone & email enquiries, scheduling bookings, processing payments, invoicing third-parties, debtor management, clinician diary scheduling, organising GP visits, actioning referrals, admin team rostering, training, performance managing, clinic stock ordering, updating databases, producing reports, and general cleaning.
  • Being the first point of contact for patients on the reception desk.
  • Demonstrating exceptional organisational, time management, and problem-solving skills.
  • Striving to improve business processes and procedures.
  • Having experience with Hi-caps and/or medical software (Gensolve preferred).
  • Possessing office/practice management experience (Medical/Allied Health preferred).
  • Being flexible to work Monday through to Friday.

This is an exciting opportunity to join a dynamic team that is committed to delivering exceptional patient care. If you are passionate about leadership, administration, and making a difference in people's lives, please apply now.

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