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Senior Practice Coordinator

1 month ago

Coolum Beach, Queensland, Australia Sports and Spinal Physio Full time
About Us

Sports and Spinal Physio is a leading Allied Health Group in South East QLD, renowned for its commitment to quality training, professional development, and creating a culture where people love coming to work.

Job Overview

We are seeking an experienced Senior Practice Coordinator to join our team as a Full-Time Office Manager at our Mt Gravatt Practice. This is a fantastic opportunity for a motivated individual who can provide leadership and support to their admin team, drive patient success, and contribute to the growth of our organisation.

Responsibilities

The successful candidate will be responsible for overseeing all administrative aspects of the day-to-day running of the Physiotherapy centre, including:

  • Providing exceptional customer service to patients and staff members
  • Managing front desk operations, including greeting patients, answering phone and email enquiries, scheduling bookings, and processing payments
  • Coordinating office and administration responsibilities, such as clinician diary scheduling, organising GP visits, actioning referrals, and clinic stock ordering
  • Leading and supporting the admin team to ensure efficient operation of the practice
  • Maintaining accurate records, databases, and reports
Requirements

To be successful in this role, you will need:

  • A strong background in medical or allied health administration, preferably with experience in practice management
  • Excellent organisational, time management, and problem-solving skills
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities
  • Proficiency in Hi-caps and/or medical software (Gensolve preferred)
  • Flexibility to be rostered Monday through Friday, to suit your needs
What We Offer

In return for your expertise and dedication, we offer:

  • An attractive remuneration package based on experience, with annual performance reviews and quarterly bonuses
  • Dedicated time away from the front desk to complete managerial reports, rosters, and meetings
  • Staff discounts to access our entire range of services
  • Pet Leave Policy and Employer-funded parental leave policy
  • Group and Team social events
How to Apply

If you are a motivated and organised individual who is passionate about delivering exceptional patient care, please submit your application.