Administrative Lead for Multidisciplinary Allied Health Team

1 month ago


Coolum Beach, Queensland, Australia Sports and Spinal Physio Full time
Overview of the Role

Sports and Spinal Physio, a leading Allied Health Group in South East QLD, is seeking an experienced Office Manager to oversee the administrative aspects of our Physiotherapy centre.

About Us

We pride ourselves on quality training, professional development, and creating a culture where people love coming to work. Our values are simple:

  • Respect all,
  • Be memorable,
  • Collaborate and grow,
  • Innovate for the future,
  • AND show the love
Salary and Benefits

The successful candidate can expect an attractive remuneration package based on experience, with annual performance reviews and quarterly bonuses. Additional benefits include staff discounts to access our services, pet leave policy, employer-funded parental leave policy, and group/team social events.

Job Description

As an Office Manager at Sports and Spinal Physio, you will be responsible for overseeing all administrative aspects of the day-to-day running of the Physiotherapy centre. This includes working on the front desk alongside your reception team, as well as in the back office with the Practice Leader (physio in charge) to ensure all patient expectations are exceeded.

Duties and Responsibilities
  • Provide leadership and support to your admin team
  • Oversee a range of office and administration responsibilities, including:
    • Greeting patients, answering phone and email enquiries, scheduling bookings
    • Processing payments, invoicing third-parties, debtor management
    • Clinician diary scheduling, organising GP visits, actioning referrals
    • Admin team rostering, training, performance managing
    • Clinic stock ordering, updating databases, producing reports, and general cleaning
Requirements

To be successful in this role, you will need to possess:

  • Exceptional organisational, time management, and problem-solving skills
  • A hands-on approach, being comfortable as the first point of contact for patients on the reception desk
  • Experience with Hi-caps and/or medical software (Gensolve preferred)
  • Office/practice management experience (Medical/Allied Health preferred)
  • Flexibility to be rostered Monday through to Friday


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