Operations Coordinator

18 hours ago


Coolum Beach, Queensland, Australia Dormakaba Full time

Best Doors has been a leading provider of exceptional service and premium garage doors to the Australian market since 1975. With an unwavering commitment to delivering superior value, Best Doors takes pride in being one of the best – guaranteed.

This is a fantastic opportunity for individuals who thrive in dynamic environments and are passionate about providing exceptional customer experiences. If you enjoy working with a talented team and take pride in your work, keep reading to learn more about this exciting role.

The Opportunity

In this pivotal administration position, you will serve as the primary point of contact for visitors at our Coolum Beach office. Key responsibilities include:

  • Providing top-notch customer service and ensuring seamless interactions with clients
  • Managing incoming communications through various channels and responding promptly to queries
  • Coordinating customer service jobs, qualifying sales inquiries, and processing bookings efficiently
  • Supporting the administration team with tasks such as data entry, filing, and photocopying
  • Undertaking ad hoc administrative duties as required and contributing to the smooth operation of the office

Your Skills and Qualifications

We are seeking candidates with strong written and verbal communication skills, excellent attention to detail, and the ability to thrive in fast-paced environments. Relevant experience in customer-facing roles and proficiency in MS Office are essential. A passion for delivering exceptional customer experiences and a personable demeanor are highly valued. We also appreciate experience in CRM software, particularly ServiceMax.

About You

We offer a fulfilling workplace where you can grow and develop as a professional. As part of our team, you will have access to:

  • A competitive salary package of approximately $65,000 per annum
  • A comprehensive benefits program, including discounted health insurance
  • A Wellbeing Committee that focuses on mental health, community engagement, diversity & inclusion, social & amenities
  • An Empowering Wellness program, offering discounts on gym memberships and apparel

Award-winning Organisation

Dormakaba is a global industry leader, recognized for its commitment to excellence and innovation. Join us in shaping the future of the security and access control industry.



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