IT Technical Support Specialist
2 days ago
About the Role:
We are seeking an IT Technical Support Specialist to join our team at Anton Murray Consulting in Melbourne, Australia.
The successful candidate will be responsible for providing technical support to clients across Asia Pacific, ensuring a high level of service delivery and resolution of technical issues. This is a contract role with an hourly rate of $60-$80 AUD, depending on experience.
Key Responsibilities:
- Technical Support: Provide business-as-usual (BAU) IT support to APAC partners, leveraging Global Support Model to deliver incident and service request management.
- Analysis and Troubleshooting: Analyze impact, risks, and effort required to implement change requests, track and monitor escalated issues, and act as a resolution owner.
- Communication and Collaboration: Regularly check for new issues/incidents raised by key business partners, generate and analyze trending reports, and provide regular updates and analysis during outages.
- Project Management: Assist in project planning, monitoring, and recording IT assets to ensure compliance with internal and external regulations and vendor contracts.
Requirements:
- Education: Bachelor's degree or equivalent.
- Experience: Minimum 1-2 years' technical experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies.
- Certifications: ITIL, MCSE, MCSA, and CCNA certifications a plus, along with working knowledge of Service Now System tool.
About Us:
Anton Murray Consulting is a leading recruitment agency specializing in IT and finance roles. We value innovation, collaboration, and excellent customer service.
-
Technical IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is a leading provider of Information & Communication Technology | Help Desk & IT Support solutions, and we are currently working with an exciting organization in Perth to fill a rewarding position for a Technical IT Support Specialist.The successful candidate will be responsible for providing Level 1 support to users over the phone, utilizing...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is currently seeking a skilled Technical Support Specialist to join our team on a part-time basis. The ideal candidate will work on Saturdays and Sundays for an afternoon shift, providing Level 1 support to users both on and off-site.The role requires the ability to work independently and productively within a small team environment. You will be...
-
Technical IT Support Specialist
4 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced Technical IT Support Specialist to provide exceptional service to our clients. This exciting opportunity offers a competitive salary, ideal for individuals with a strong background in IT and excellent communication skills.The successful candidate will be responsible for delivering Level 1 support to users over the...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITMilestone IT is a renowned organisation working with clients to provide top-notch services. This opportunity presents a chance to join a great team as an experienced Technical Support Specialist - Entry Level.
-
Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is a leading provider of innovative IT solutions, and we're seeking a skilled IT Support Specialist to join our team at one of our prestigious clients.Key Responsibilities:Resolve complex IT issues escalated from the service desk with precision and expertiseTroubleshoot hardware and software problems to ensure seamless system...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics Technical Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to our robotic systems.Key ResponsibilitiesDeep-dive analysis and mitigation of technical issues escalated by...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia Kinetic IT Full timeAbout the Opportunity">We're looking for a skilled and experienced Technical Support Specialist to join our team at Kinetic IT in Melbourne. As a Senior Service Desk Technician, you'll be responsible for delivering exceptional customer service and technical support to our diverse client base.">This is a permanent full-time role based in the heart of...
-
Milestone IT Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeAt Milestone IT, we are seeking a highly skilled and motivated Technical Support Specialist to join our team. This role offers the opportunity to develop your technical skills while gaining hands-on experience in a dynamic and collaborative environment.Key Responsibilities:Provide first-line support to internal users, including troubleshooting hardware,...
-
Experienced Technical Support Specialist
4 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT OverviewMilestone IT is a leading provider of Information and Communication Technology solutions, with a strong focus on delivering exceptional service to our clients.Salary Range:$60,000 - $80,000 per annumAbout the Role:This is an exciting opportunity for a highly motivated and experienced IT Helpdesk Support Engineer to join our team. As a...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeJob Opportunity at Milestone ITWe are currently working with a brilliant organisation that has an exciting opportunity for an experienced Technical Support Specialist - Level 1 to join their great team.This role involves providing Level 1 support to users both on and off-site as part of a small team of IT specialists.Key Responsibilities:Gathering...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeJob Title: IT Support ConsultantAbout the Role:We are seeking a skilled IT Support Consultant to join our team at Milestone IT. As an IT Support Consultant at Milestone IT, you will play a key role in providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.Key...
-
Help Desk Specialist
4 days ago
Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is a premier provider of innovative IT solutions, seeking skilled Help Desk Specialists to join our team at one of our esteemed clients.Estimated salary range: $60,000 - $90,000 per annum.Key Responsibilities:Resolve complex technical issues escalated from the service desk with precision and efficiencyTroubleshoot hardware and software problems,...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeJob SummaryMilestone IT is currently seeking a skilled IT Help Desk Technician to join our team. This role is responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.Key ResponsibilitiesProvide first-line support to internal users, including...
-
Senior IT Technical Specialist
2 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITWe're a leading provider of IT services, committed to delivering exceptional solutions for our clients.As a Senior IT Technical Specialist, you'll be working with our prestigious client, resolving complex IT issues and driving smooth operations.Job DescriptionTechnical Expertise: Utilize strong technical skills to resolve escalated tickets,...
-
Technical Service Delivery Specialist
4 days ago
Melbourne, Victoria, Australia Kinetic IT Full timeAbout the OpportunityWe are seeking a skilled Technical Service Delivery Specialist to join our team at Kinetic IT, with experience in delivering high-quality technical support to customers.This is a permanent full-time role based in Melbourne CBD, offering flexible working arrangements and the opportunity to work with a talented team.As a Technical Service...
-
IT Support Specialist
2 days ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITWe are partnering with a prominent organization to find a skilled Level 2-3 Desktop Support Technician. This is a fantastic opportunity to work within a dynamic team and tackle diverse technical challenges in a service-delivery-focused environment.Job OverviewAs a Level 2-3 Desktop Support Technician, you will play a key role in resolving...
-
Technical Integration Specialist
4 days ago
Melbourne, Victoria, Australia Kinetic IT Full timeWe are seeking a skilled Technical Integration Specialist to join our on-site customer-dedicated team at Kinetic IT.A competitive salary of approximately $90,000 - $120,000 per annum will be offered based on experience.Job DescriptionThe role involves working across both Mule Soft and Tibco Integration, servicing our biggest and most complex Victorian...
-
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer.Job DescriptionThe successful candidate will be responsible for:Deep-dive analysis and resolution of technical issues escalated by Amazon Robotics Facilities;Utilizing multiple data sources, dashboards, and logs to...
-
Robotics Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout Amazon Support Services Pty Ltd - D05We are seeking a talented Robotics Technical Support Specialist to join our rapidly expanding team in Australia. As an integral part of our global 24/7 support coverage, you will be responsible for providing expert technical support via tickets, phone, and chat mediums.Your primary goal will be to troubleshoot and...
-
Senior Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Kinetic IT Full timeAbout This OpportunityAt Kinetic IT, we are seeking a highly skilled Senior Service Desk Technician to join our crew. As a key member of our team, you will be responsible for delivering exceptional customer service and technical support to our diverse customer base.This is a permanent, full-time role based in Melbourne CBD, with flexibility to work from home...