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Help Desk Specialist
1 month ago
Milestone IT is a premier provider of innovative IT solutions, seeking skilled Help Desk Specialists to join our team at one of our esteemed clients.
Estimated salary range: $60,000 - $90,000 per annum.
Key Responsibilities:- Resolve complex technical issues escalated from the service desk with precision and efficiency
- Troubleshoot hardware and software problems, implementing effective solutions to prevent recurring issues
- Collaborate with other IT teams to ensure seamless operations and exceptional customer service
Technical Requirements:
- Strong analytical and problem-solving skills, with expertise in resolving tickets efficiently
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a dynamic team
- Opportunity to work on challenging projects that drive business growth and innovation
- Career advancement and professional development opportunities in a collaborative and supportive environment
We are committed to providing a comprehensive benefits package and a rewarding work experience. Apply now to take your career to the next level