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IT Support Specialist with Technical Excellence
1 month ago
Milestone IT is a leading provider of innovative IT solutions, and we're seeking a skilled IT Support Specialist to join our team at one of our prestigious clients.
Key Responsibilities:
- Resolve complex IT issues escalated from the service desk with precision and expertise
- Troubleshoot hardware and software problems to ensure seamless system performance
- Implement proactive solutions to prevent recurring issues and improve overall efficiency
- Collaborate with other IT teams to ensure smooth operations and achieve common goals
- Deliver exceptional customer service to end-users, ensuring their technical needs are met promptly and professionally
Requirements:
- Possess strong technical skills in resolving tickets, with a focus on problem-solving and analytical thinking
- Demonstrate excellent communication and interpersonal skills, with the ability to work independently and as part of a collaborative team
Benefits and Opportunities:
- Join a dynamic team dedicated to delivering cutting-edge IT solutions
- Enjoy opportunities for career growth and development, with access to training and mentorship programs
- Be part of a supportive team culture that values innovation, collaboration, and excellence
We offer a competitive salary of $65,000 - $85,000 per annum, commensurate with experience. If you're a motivated and talented IT professional looking for a challenging role with opportunities for growth, apply now
