Current jobs related to Technical Support Specialist - Melbourne, Victoria - Kinetic IT

  • Technical Services Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Court Services Victoria Full time

    Job Title: Technical Services SpecialistSalary Range: AU$90,000 - AU$110,000 per year.We are looking for a highly motivated Technical Services Specialist to join our team at Court Services Victoria. As a Technical Support Analyst, you will be responsible for providing expert technical support to users, including judiciary, in the setup of mobile, telephony,...

  • Technical Incident Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a rapidly growing company seeking a skilled Technical Incident Specialist to join its team. As a key member of the Site Reliability Engineering team, you will be responsible for developing and delivering incident reporting for all levels of Xero.The ideal candidate will have knowledge of software, platform, or site reliability engineering and strong...

  • Audit Technical Specialist

    6 days ago

    Melbourne, Victoria, Australia William Buck Full time

    Opportunity OverviewWe are seeking a highly skilled Audit Technical Specialist to join our Group Risk team in Sydney, Melbourne, Brisbane, or Auckland. This is an exciting opportunity for a technical professional to provide specialist support and advice to our engagement teams across Australia and New Zealand.About the RoleThis newly created role has a focus...

  • Technical Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia ABN Group Full time

    Job Title: Technical Service SpecialistThis is a technical service specialist role with the ABN Group in Australia. As a technical service specialist in our operations team, you will play a pivotal role in providing technical support, analysis, and problem-solving expertise to ensure seamless preconstruction and construction operations.Key...

  • Technical Coordinator Specialist

    3 days ago

    Melbourne, Victoria, Australia Medibank Full time

    This is a Technical Coordinator Specialist role at Medibank, one of Australia's leading healthcare companies. As part of our dynamic team, you will play a key role in ensuring the smooth implementation of RAM upgrades and Windows 11 migration across our organization.**Job Overview:**We are seeking an experienced IT professional to join our team as a...

  • Solution Focused Technical Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia ABN Group Full time

    Technical Service Specialist OpportunityWe are looking for a technical service specialist to join our operations team at the ABN Group. In this role, you will be responsible for providing technical support, analysis, and problem-solving expertise to ensure seamless preconstruction and construction operations.Key Responsibilities:Providing technical support...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Dubber Full time

    About DubberDubber is a leading company in Australia, offering cutting-edge solutions for its clients. We are currently seeking a Customer Support Engineer to join our team.The successful candidate will be responsible for delivering exceptional customer service while driving continuous improvement through analytical skills.Key Responsibilities:Manage...

  • Amazon Robotics Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our Amazon Robotics team in Melbourne. As a key member of our technical support team, you will be responsible for providing exceptional technical support and assistance to our customers. This is an excellent opportunity to join a dynamic and growing company with a strong commitment...

  • Technical Support Expert

    3 days ago

    Melbourne, Victoria, Australia Easygo Full time

    Easygo, a leading online gaming service provider, is seeking a highly skilled Data Analysis Professional to join their team in Melbourne, AU.About the RoleThis is an exceptional opportunity for an analytical thinker with a passion for problem-solving and data analysis to drive business growth and improve customer experiences. As a key member of the Easygo...

  • Senior Technical Specialist

    1 month ago

    Melbourne, Victoria, Australia Telstra Full time

    About the Company">Telstra, a leading Australian company, is seeking a Senior Technical Specialist to join its dynamic team. With a strong focus on innovation and customer satisfaction, Telstra offers an exciting opportunity for professionals looking to advance their careers.">Job Overview">We are looking for an experienced technical professional to provide...

  • Technical IVR Quality Assurance Specialist

    21 hours ago

    Melbourne, Victoria, Australia CloudMarc Full time

    We are seeking a Technical IVR Quality Assurance Specialist to join our dynamic team at CloudMarc. As a key player in ensuring the quality of IVR systems for call center environments, you will leverage your expertise in cutting-edge technologies like Twilio and speech recognition tools to deliver exceptional customer experiences.ResponsibilitiesDesign,...

  • Technical Support Officer

    2 weeks ago

    Melbourne, Victoria, Australia Monash University Full time

    Pursue a career in research and development at Monash University, where innovation and discovery thrive.In this exciting role, you will support our researchers in advancing knowledge and improving lives through scientific excellence.About the RoleWe are seeking a highly motivated Technical Officer to join our team at the Australian Centre for Blood Diseases...

  • Education Support Specialist

    21 hours ago

    Melbourne, Victoria, Australia Victorian Government Full time

    Job OverviewAn exciting opportunity has arisen for an experienced Education Support Specialist to join the Victorian Government team.This role involves working in a dynamic environment, supporting the educational services provided to students while adhering to established guidelines and frameworks.About the RoleWe are seeking a highly skilled and dedicated...

  • Senior Robotics Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    Amazon is seeking an experienced Senior Robotics Support Specialist to join our team. As a key member of our robotics support team, you will be responsible for providing technical expertise and support for our robotic systems. We are looking for someone with strong technical skills and experience in robotics, software engineering, and customer service.About...

  • Robotics Technical Support Professional

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    Key ResponsibilitiesProvide technical support and assistance to customers via phone, email, and chat mediums.Collaborate with on-site robotics technicians and engineers to troubleshoot and resolve technical issues.Participate in live troubleshooting sessions via conference bridge to resolve critical issues affecting the customer experience.Contribute to the...

  • Cloud Support Technical Expert

    2 weeks ago

    Melbourne, Victoria, Australia Canonical Full time

    Job Summary: Canonical is seeking a Cloud Support Technical Expert to join its team. The ideal candidate will have strong communication skills, attention to detail, and the ability to work collaboratively in a team environment.In this role, you will be responsible for maintaining equipment, ensuring optimal performance, collaborating with team members to...

  • Technical Solutions Consultant

    1 month ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a leading cloud-based accounting platform that helps small businesses and their advisors grow and thrive. As a Senior Customer Engagement Specialist, you will play a critical role in enhancing the user experience of our customers by designing, building, and delivering tailored solutions to support the use of our platform.Key responsibilities...

  • AWS Cloud Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Web Services (AWS) Full time

    Amazon Web Services (AWS) is seeking an experienced Cloud Support Engineer to join its team in AU. As a Cloud Support Engineer, you will be responsible for providing top-notch support to customers, driving customer communication during critical events, and collaborating with internal teams to improve services.Salary Range: $120,000 - $180,000 per annum.About...

  • Technical Content Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Canonical Full time

    Job DescriptionAs a key member of the Canonical documentation team, you will play a vital role in developing high-quality product documentation. This involves working closely with engineering teams to create content that meets user needs.About the RoleThe Technical Author position entails creating, maintaining, and improving software documentation. You will...

  • Administrative Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Career Panacea Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Career Panacea. The successful candidate will have the opportunity to gain valuable industry experience in a dynamic and supportive environment.Job Description:Project Coordination:Assist with scheduling meetings, tracking progress, and managing...

Technical Support Specialist

1 month ago

Melbourne, Victoria, Australia Kinetic IT Full time

About the Opportunity

">

We're looking for a skilled and experienced Technical Support Specialist to join our team at Kinetic IT in Melbourne. As a Senior Service Desk Technician, you'll be responsible for delivering exceptional customer service and technical support to our diverse client base.

">

This is a permanent full-time role based in the heart of Melbourne CBD, with flexible working arrangements available, including remote work options.

">

As a confident resolver, you'll be able to work effectively across a wide range of IT-related issues and requests, playing an important part in delivering Kinetic IT's award-winning customer service.

">

If You Were Here Yesterday, Here Are Some Things You Would Have Been Involved In

">
  • ">
  • Delivery of high-level customer service, involved in face-to-face and remote support">
  • Prioritisation of requests, with strong documentation skills into ticket resolution">
  • Sharing lessons learned and process improvements with your wider national team">
  • Working confidently under pressure, escalating to cross-functional teams as required">
">

Keen To Get Involved? You'll Just Need Some Of The Following:

">
  • ">
  • Prior experience in an IT Service Desk/Customer Technical Support environment">
  • Ability to work in a 24/7 shifted environment">
  • The ability to learn quickly and adapt to new processes accurately">
  • Ability to work independently and within a team">
  • Australian working rights are required">
">

About Kinetic IT

">

We're recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. Our focus on training and developing our employees has created a culture where everyone comes to work not just to be challenged, but also to grow and be part of something bigger.

">

The Kinetic IT Difference

">
  • ">
  • Flexible working arrangements, paid parental leave, and other benefits tailored to individual goals">
">

At Kinetic IT, we value diversity and are actively seeking candidates with varied backgrounds. If you're passionate about delivering exceptional customer service and technical support, and you're looking for a challenging and rewarding career opportunity, then we'd love to hear from you.

">

We're offering a competitive salary package, which includes a base salary of $90,000 to $110,000 per annum, depending on experience, plus superannuation and other benefits. Don't miss out on this exciting opportunity to join our dynamic team and take your career to the next level.