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Claims Coordinator Specialist

1 month ago

Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

As a Claims Coordinator Specialist at Gallagher Bassett, you will play a vital role in our Eligibility branch, specializing in making quality decisions regarding newly lodged worker's compensation claims. Your responsibilities will include accurately identifying claim types, coding new claims, and registering them within specified timeframes.

Key Responsibilities:
  • Contacting employers and workers to verify claim lodgement details
  • Maintaining accurate records and monitoring new claims inboxes and registration queue
  • Performing other duties as directed by Team Manager
About You

We are seeking an individual with excellent customer service and administration skills, who is able to work accurately under pressure. Tertiary qualifications in an appropriate discipline are preferred.

Benefits:
  • A competitive salary of $70,000 - $90,000 per annum
  • Flexible work arrangements, including Work from Home options
  • Paid parental leave
  • Ongoing education and development opportunities
  • Staff benefits, including additional purchased leave, volunteer leave days, and retail discounts
About Us

Gallagher Bassett is Australia and New Zealand's premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies, and self-insured organizations. Our unique culture, The Gallagher Way, underpins our commitment to collaboration, making a positive impact, and providing opportunities for growth and development.