Return to Work Specialist
6 days ago
Gallagher Bassett is an industry leader in providing career development opportunities, offering a collaborative and flexible working environment.
Job Title: Return to Work SpecialistWe are seeking an enthusiastic and customer-focussed RTW Expert who has expertise in Workers Compensation scheme Claims Management or significant RTW knowledge and experience.
About the RoleAs a Return to Work (RTW) Specialist in our Workers Compensation team, you will be a leader in identifying and delivering recovery and RTW outcomes for complex claims within your team.
- You will use your expertise to identify and triage claims that are risk of exceeding expected return to work timeframes.
- You will also work closely with the supporting case managers to identify barriers to Return to Work, positively driving a Return-to-Work Focus with Injured Workers and Employers.
- Provide leadership as key subject matter expert within your team relating to recovery and RTW, whilst supporting your team manager and wider leadership group.
- Manage a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health.
- Support Senior Case Managers with regular claim conferencing.
- Identify biopsychosocial risk factors leading to strategic recovery whilst achieving RTW goals.
- Identify claims at risk of developing secondary psychological injuries whilst implementing appropriate strategic measures to support injured workers back to full functional capacity.
- Undertake RTW visits and treater case conferences (both virtually and in person) when required to support recovery and RTW outcomes.
- Apply a person-centered management approach focusing on injured workers' needs, by setting recovery goals and supporting them to achieve these.
- Workers Compensation scheme Claims Management experience, or significant RTW knowledge and experience.
- Knowledge of physical and/or Mental Injury, or general Personal Injury Management concepts relating to Victoria's Workers Compensation Scheme.
- Excellent customer service skills and experience.
- Time management, administrative and organisational skills.
- Experience in leading people, teams or key initiatives as well as coaching and mentoring skills.
- Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal.
- Competitive salary AUD 120,000 per annum.
- Attractive remuneration packaging & flexible work arrangements including Work from Home.
- Paid Parental Leave.
- Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities.
- Opportunities for ongoing education and development.
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs.
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more.
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