Claims Resolution Specialist
1 week ago
Gallagher Bassett is a leading Third Party Administrator (TPA) in Australia, with five offices located in Adelaide, Perth, Brisbane, Melbourne, and Sydney. We employ over 800 staff and have a strong focus on customer service and claims management.
About the RoleWe are seeking an experienced Claims Resolution Specialist to join our team. As a key member of our team, you will be responsible for managing insurance claims on behalf of insurers, brokers, government bodies, and self-insured corporations. Your primary goal will be to resolve claims efficiently and effectively while providing exceptional customer service.
Key Responsibilities- Investigate and assess claims to determine liability and extent of damages;
- Negotiate settlements and resolve disputes with claimants and other parties involved;
- Evaluate and manage reserves to minimize potential losses;
- Collaborate with internal stakeholders to ensure timely and effective resolution of claims.
To be successful in this role, you will need:
- A minimum of 6 months industry experience in claims management or a related field;
- Strong technical and PC skills, including proficiency in Microsoft Office applications;
- Excellent communication and customer service skills;
- A strong understanding of workers compensation legislation and regulations.
In addition to a competitive salary, we offer a range of benefits, including:
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave;
- Novated Leasing opportunities;
- Two paid volunteer days annually;
- Health Insurance Discounts with our Group Insurance Plan;
- Employee Stock Purchase Program;
- Paid parental leave.
The estimated salary for this role is $80,000 - $110,000 per annum, depending on location and experience.
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