Technical Coordinator Specialist
3 days ago
This is a Technical Coordinator Specialist role at Medibank, one of Australia's leading healthcare companies. As part of our dynamic team, you will play a key role in ensuring the smooth implementation of RAM upgrades and Windows 11 migration across our organization.
**Job Overview:**
We are seeking an experienced IT professional to join our team as a Technical Coordinator Specialist. This newly created position involves a blend of project coordination, administration, and hands-on technical work. You will be required to work on-site at our Melbourne Collins Street location, liaising with users and internal teams to ensure efficient hardware installations, software upgrades, and device refreshes.
**Key Responsibilities:**
- Coordinate with users to schedule RAM installations
- Physically install RAM upgrades (training will be provided)
- Manage RAM hardware allocations and installations interstate
- Coordinate device refreshes for users unable to visit the FIT desk, tracking deliveries and returns
- Update relevant systems to reflect the current status of installations and upgrades
- Oversee and schedule batch updates for Windows 11 upgrades and follow up with users to ensure completion
**Requirements:**
- Proven experience in coordinating or scheduling software updates or operating system upgrades in a corporate environment
- Strong Excel skills to track progress and manage data
- Excellent written and verbal communication skills to interact with users and internal teams
- Ability to manage multiple priorities and work independently with minimal supervision
- Demonstrated ability to assign tasks and coordinate work across different teams or individuals
- Strong organizational skills and ability to work to strict deadlines
- Proficient in Outlook, MS Word, and MS Teams
The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience. If you are a motivated and organized individual looking to contribute to a critical project within a dynamic organization, please apply now.
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