Mental Health Claims Specialist with Expertise in Return to Work Strategies

2 days ago

Melbourne, Victoria, Australia Gallagher Bassett Full time
Company Overview
Gallagher Bassett is a leading organization that empowers individuals to achieve the best possible outcomes for their health and wellbeing. Our team of dedicated professionals works together to redefine excellence, guided by collaboration and a commitment to making a positive impact.

Salary
The estimated annual salary for this role is $120,000 - $180,000, depending on experience and qualifications.

Job Description
In this dynamic and impactful position as a Mental Health Claims Specialist, you will collaborate with our expert claims team to revolutionize the management of mental injury claims. Your expertise will be pivotal in coaching, mentoring, and providing interventions for complex cases, while also guiding employers to foster mentally healthy workplaces.

Key Responsibilities
  • Implement RTW Strategy: Drive Gallagher Bassett's Return to Work (RTW) Strategy for mental injury claims.
  • Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement.
  • Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing robust strategies and processes.
  • Stakeholder Engagement: Facilitate face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work.
  • Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe's systems.
  • Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases.
  • Client Assistance: Work with clients needing help with mental injury claims, providing training and development support.
  • Compliance & Quality: Monitor and ensure compliance and quality in Mental Injury Mobile Return to Work interventions.

Required Skills and Qualifications
We are seeking an individual with a tertiary qualification in Psychology, Counselling, Rehabilitation Counselling, Mental Health Occupational Therapy, Mental Health Nursing, Mental Health Social Worker, or a related discipline. Experience in Occupational Rehabilitation or other return to work/claims management is highly desirable. Excellent communication and de-escalation skills are essential, along with the ability to work autonomously and collaboratively, lead presentations, and coach and mentor peers.

Benefits
This role offers a competitive remuneration package, including attractive salary ranges, flexible work arrangements, and comprehensive benefits such as paid parental leave, health insurance discounts, employee stock purchase program, and more. We value inclusion and diversity, embracing employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities.

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