Claims Officer, Policy Management Specialist

2 days ago


Melbourne, Victoria, Australia QBE Insurance Full time

We are seeking a skilled Claims Officer to join our Public Liability Claims team at QBE Insurance. As a Claims Officer, you will play a crucial role in delivering exceptional customer experiences and managing end-to-end property damage liability claims.

About the Role

This is an excellent opportunity for individuals who possess sound technical knowledge and ability to manage a diverse portfolio of property damage liability claims. You will work closely with our team to interpret policy coverage, determine claim eligibility, and settle claims in a cost-effective manner.

Key responsibilities include efficient claim management, interpreting policy wordings, collaborating with loss adjusters, lawyers, and consultants, and maintaining strong client relationships.

About QBE

At QBE, we pride ourselves on being a leading international insurer that empowers resilience in our customers, communities, and economies. Our people are at the heart of our success, and we strive to create a friendly workplace where everyone feels valued and respected.

We offer a range of benefits to support your work-life balance, including hybrid working, a wellbeing program, flexible leave, and access to insurance products and services. We value diversity and inclusion, and we are committed to creating a workplace where everyone can thrive.

About the Benefits

As a QBE employee, you will enjoy:

  • Holiday entitlements: 4 weeks annual leave plus 10 public holidays (pro rata)
  • Mental health days: 5 days per year
  • Flexible working hours
  • Paid parental leave: 18 weeks gender-neutral paid leave
  • Insurance discounts: Discounts on home and contents insurance, life insurance, income protection, and more
About Us

QBE is an equal opportunities employer, and we welcome applications from diverse candidates. If you have any accessibility requirements or need assistance with the application process, please contact us.



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